Maritza Soto
Vista,CA
Summary
Coordinated team efforts with meticulous attention to detail, now committed to providing high-quality patient care and support.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Store Manager
Ross Dress For Less
Oceanside, CA
- Responsible for all aspects of store operations of sixteen Million Dollar store. Led the entire operation of the store to ensure that company standards and best practices are consistently met. Led sixty four Associates, staffed, trained and developed leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruited, trained, and developed associates. Managed the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to Sales Floor in a timely manner, goods are received properly and managed the expenses through execution of best practices and productivity. Responsible for payroll administration. Maintained adherence to company safety policies, and insured the safety of Associates and Customers. Responsible for training Associates on Loss prevention programs to achieve store shortage goals. Helped stores successfully achieve inventory goals for the year 2018, 2019,2020 and 2021.
Assistant Store Manager
William Carters Company
Oceanside, CA
03.2022 - 12.2025
- Implemented workforce management strategies to enhance customer engagement on the sales floor.
- Facilitated customer engagement through warm greetings and personalized assistance regarding product styles, features, and benefits.
- Cultivated a positive, safe, and inclusive environment for employees and customers.
- Demonstrated service standards and omnichannel experience while mentoring team members towards success.
- Led comprehensive business analysis and implemented strategic actions to enhance results by communicating and driving key performance indicators with team members.
- Cultivated customer loyalty by implementing company-sponsored programs, including credit initiatives.
- Supported store manager in cultivating and maintaining a high-performing team through active involvement in recruitment, hiring, training, and development processes.
- Acknowledged exceptional performance and provided constructive feedback to employees as necessary.
- Oversaw planning, tracking, analysis, and reporting of task completion and financial outcomes using company tools.
- Collaborated with store manager to establish and implement merchandising standards and promotional strategies.
- Implemented customer service education programs and operational controls to minimize loss.
Floor Associate
Sketchers USA
Carlsbad, CA
04.2017 - 02.2018
- Supervised, Counseled up to 8 associates per shift. Developed, planed and executed visual and operational standards with different priorities given by upper management team. Customer service and product specialist. Communicated and delegated sales goals and hourly reads to team members. Chosen to store MVP in Q2 in 2017.
Guest Service Associate
Legoland
Carlsbad, CA
01.2016 - 12.2016
- Managing Guests to correct parking lots. Open and close register/ closing paper work. Assisted Guests with any membership/ park issues. Promoted to on the job trainer. Assisted in the development of new hires and teaching them fundamentals of their assigned position.
Education
No Degree - Certified Nurse Assistant
Healthcare Academy of California
Vista, CANo Degree - Psychology
Palomar College
San Marcos, California, CAHigh school diploma - undefined
Vista High School
Vista, CA06.2013
Skills
- Oversaw payroll management processes to ensure timely and accurate employee compensation
- Oversaw comprehensive expense management processes to ensure budget adherence
- Assisted in daily operations of retail environment Supported team members in achieving sales goals Maintained inventory levels to ensure product availability
- Oversaw daily operations and strategic planning for store management
- Directed sales management strategies to optimize revenue growth
- Assisted in tracking profit and loss statements to support financial decision-making Collaborated with team members to analyze budget variances and identify cost-saving opportunities Contributed to the preparation of financial reports for management review
- Assisted in processing payroll for employees on a bi-weekly basis Supported the maintenance of accurate payroll records and documentation Helped resolve payroll discrepancies and inquiries from staff
- Assisted in developing pricing strategies to support sales initiatives Collaborated with team members to analyze market trends and competitor pricing Supported the implementation of pricing adjustments based on customer feedback
- Oversaw continuous monitoring of vital signs to ensure patient safety
- Assisted patients with daily care routines Supported healthcare teams in implementing care plans Provided compassionate support to patients during treatment
- Facilitated daily living activities for enhanced client independence
- Implemented infection control protocols through effective use of personal protective equipment (PPE)
- Demonstrated exceptional communication abilities to facilitate collaboration and information exchange
- Cultivated strong interpersonal skills to foster effective communication and collaboration
- Optimized scheduling and prioritization of tasks to enhance productivity
- Payroll
Certification
BLS certified by AHA
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Store Manager
William Carters Company
03.2022 - 12.2025
Floor Associate
Sketchers USA
04.2017 - 02.2018
Guest Service Associate
Legoland
01.2016 - 12.2016
High school diploma - undefined
Vista High School
Store Manager
Ross Dress For Less
No Degree - Certified Nurse Assistant
Healthcare Academy of California
No Degree - Psychology
Palomar College