Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Donor Center Technician 2 / Designated Trainer
Immunotek Bio Centers
08.2022 - Current
Performed pre-donation medical screening and/or assessment, which may include health screening procedures such as blood pressure, temperature check, pulse, capillary tube sample collection via finger stick, hematocrit, and total protein determination via digital refractometer, etc.
Setup donors for plasmapheresis procedure by ensuring that disposable soft goods are installed in automated plasmapheresis device.
Disconnect donor when plasmapheresis process is complete by ensuring collection targets have been met and recorded appropriately, removing needle from donor's arm, and providing donors with post-donation care education.
Performed daily, weekly, monthly, quarterly, and periodic quality calibrations activities and record results.
Conducted pre-registration and registration verification for new donors.
Monitored equipment in all areas in which trained for alerts or alarms and take appropriate action following standard operating procedures.
Participated in donor flow management by assigning and escorting donors to donation area
Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
Documented and verified patient information using laboratory information system.
Performed post donation review of donor records, preparing bottle for sampling, collect and process donor bottle and sample tubes via labeling and collection of samples, place plasma bottle and samples in freezer for shipment, including repackaging and sorting, and enter necessary information into donor management computer system.
Monitored temperature of stored product in freezers.
Screening over 50 people individually daily.
Child Care Worker
Precious In His Sight Daycare
05.2021 - 12.2022
Responsible for health and welfare of children age 3 months to 5 years of age
Ensured safe environment while providing care
Prepared and fed meals to children; bathed and dressed children; administered medicine and disciplined children when necessary
Kept records of children's daily activities
Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
Communicated with parents regarding child's behavior, daily activities, and concerns.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Assisted in potty training and other daily hygiene activities to support child development.
Liaised with parents and guardians to discuss child progress.
Utilized positive reinforcement techniques to encourage good behavior.
Maintained effective schedule balance between rest periods, active play, and instruction.
Cashier
Kroger
11.2019 - 12.2022
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Learned duties for various positions and provided backup at key times.
Server Shift Leader
Melanie's Fine Dining
04.2017 - 11.2019
Cultivated warm relationships with regular customers.
Oversaw daily operations of service team, delegated tasks, and trained new staff.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Bussed and reset tables to keep dining room and work areas clean.
Kept register accurate through correct billing, payment processing, and cash management practices.
Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Explained menu items and suggested appropriate options for food allergy concerns.
Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.