Mariyam Shahab
Kansas City,MO
Summary
Skilled sales and marketing team lead with over a year of experience in outside sales. Excellent customer service, team building, communication, organization, and relationship-building skills. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
3
3
years of professional experience
Work History
Sales and Marketing Team Lead
The KC Standard
03.2023 - Current
- Superheaded the recruitment of top-tier producer, adding 8 new high-potential salespersons
- Identify and improve current sales techniques and procedures based on market research and through analysis
- Generated 295 new lines of business for ATT through B2C marketing as a team in 4 months
- Conducted sales and developmental team meetings daily to improve training and results
- Maintained a churn rate of 0% for over a year as a team
- Conducted first, second, and third round interviews for new hires
Entry Level Sales Representative
The KC Standard
01.2023 - 03.2023
- Develop and maintain relationships with customers
- Performed in the top 5% of sales representatives in 2023
- Handle over 3-5 transactions per day and maintain the conversion rate
- Attend sales conference and training events to increase product knowledge and develop skills
- Maintained a customer retention rate of 99%
Student Life Ambassador
Johnson County Community College
07.2021 - 12.2022
- Manage monthly emails and keep account of funds for 40+ club’s agency accounts
- Facilitate major clubs and organization retreats/involvement fairs for students
- Set up weekly meetings for club presidents and their advisors
- Manage calender for clubs and organizations on campus
- Oversee expense reports and make budget adjustments
Education
BSBA - Business Analytics
Park University
AA - Liberal Arts
Johnson County Community College
Skills
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
- Schedule Management
- Operations Management
- Talent Acquisition
- Marketing knowledge
- Client Service
- Onboarding and Orientation
Languages
Arabic
Limited Working
Urdu
Full Professional
Timeline
Sales and Marketing Team Lead
The KC Standard
03.2023 - Current
Entry Level Sales Representative
The KC Standard
01.2023 - 03.2023
Student Life Ambassador
Johnson County Community College
07.2021 - 12.2022
BSBA - Business Analytics
Park University
AA - Liberal Arts
Johnson County Community College