Solomon Hamilton
Florence,OH
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Representative/Team Lead
Lifetime Quality Roofing
Cincinnati, OH
01.2020 - 01.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Lead generation specialist (D2D, cold and warm).
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Implemented CRM tools to track customer interactions and sales progress.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Lead a crew of roofing professionals, ensures every project was completed safely, efficiently, and according to specifications.
- Understood the insurance process, scheduling appointments, maintaining relationships with insurance agents, knowledge of legal insurance loopholes, closing leads, and sales.
Recycling Truck Operator
Rumpke Waste and Recycling
03.2018 - 01.2020
- Driving: Safely operating a truck along an assigned route.
- Collection: Collecting recyclable materials from residential and commercial locations.
- Loading: Using a bin lift or other equipment to load recyclable materials onto the truck.
- Transportation: Transporting recyclable materials to a recycling plant.
- Maintenance: Performing minor repairs and maintenance on the truck.
- Safety: Conducting pre- and post-trip vehicle inspections to ensure the truck is safe to operate.
- Customer service: Interacting with customers in a friendly and professional manner.
- Documentation: Completing daily work sheets and end of day documentation.
- Cleaning: Cleaning around the recycling center and the interior and exterior of the truck.
- Fueling: Ensuring the truck is properly fueled.
- Reporting: Notifying dispatch or customer service of any issues.
General Warehouse Associate
DHL
Hebron, KY
03.2015 - 01.2018
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Operated RF scanners to track merchandise and verify contents of containers.
Education
Certification - Mixology
Cincinnati Bartending School
01.2024
Diploma -
Dohn Community High School
01.2017
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales closing
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
Certification
CDL B Driver's License
Professionalreferences
Professional References Available Upon Request.
Timeline
Sales Representative/Team Lead
Lifetime Quality Roofing
01.2020 - 01.2024
Recycling Truck Operator
Rumpke Waste and Recycling
03.2018 - 01.2020
General Warehouse Associate
DHL
03.2015 - 01.2018
Certification - Mixology
Cincinnati Bartending School
Diploma -
Dohn Community High School