Dynamic hospitality professional with a proven track record in fast-paced environments. Excels in relationship-building and maintaining customer satisfaction while ensuring timely service. Eager to enhance guest experiences through exceptional service and efficient operations.
Overview
5
5
years of professional experience
Work History
Cocktail Server
Splash Lounge
Las Vegas, NV
12.2025 - 09.2026
Provided efficient service in high-paced environment, ensuring timely delivery of cocktails and beverages.
Developed strong knowledge of drink menus to recommend selections to guests.
Maintained cleanliness and organization of bar area for optimal customer experience.
Adapted to fast-paced environment, maintaining high-quality service during rush hours and special events.
Fostered positive working relationship with kitchen staff to expedite food orders, enhancing dining experience.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Maintained accuracy and efficiency when processing sales transactions.
Maintained clean and organized bar area.
Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
Program Specialist
Boys and Girls Club
Las Vegas, NV
02.2023 - 08.2025
Developed and implemented engaging program curricula tailored to youth interests and community needs.
Facilitated workshops and activities to promote personal growth and leadership skills among participants.
Monitored participant progress and provided individualized support to ensure successful outcomes in programs.
Collaborated with community partners to enhance program offerings and resource availability for members.
Trained and mentored new staff on program protocols, best practices, and child engagement strategies.
Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
Developed, coordinated and administered Art programs.
Built strong relationships with external partners to secure resources and support necessary for program success.
Host/Server
Olive Garden
Las Vegas, NV
06.2024 - 09.2024
Delivered exceptional guest service by efficiently managing table assignments and waitlists.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Maintained cleanliness and organization of dining areas, enhancing overall guest experience.
Assisted in training new team members on menu items and service protocols.
Answered customers' questions, recommended items, and recorded order information.
Processed customer orders accurately using POS system, minimizing order errors.
Processed orders and sent to kitchen employees for preparation.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Beauty Consultant
Sephora
Las Vegas, NV
10.2022 - 02.2023
Conducted makeup consultations, ensuring each client received tailored services for special events or everyday wear.
Demonstrated product application techniques, enhancing customer understanding of makeup usage.
Assisted customers in product selection, providing personalized recommendations based on skin type and preferences.
Maintained up-to-date knowledge of beauty trends and new product launches to inform clients effectively.
Processed product purchases and payments, coordinating packaging, inventory management, and varying customer requests simultaneously.
Monitored current trends to understand fashions and better serve customer needs.
Maintained inventory levels by conducting regular stock checks and placing orders as needed, ensuring optimal product availability.
Cabana Attendant
Six Flags Hurricane Harbor Concord
Concord, CA
05.2022 - 08.2022
Provided exceptional guest service by assisting patrons with cabana reservations and amenities.
Maintained cleanliness and organization of cabanas, ensuring a welcoming environment for guests.
Monitored pool area to enforce safety rules and maintain a secure atmosphere for visitors.
Assisted team members in setting up and dismantling cabana equipment efficiently during peak hours.
Conducted routine inspections of cabanas, identifying maintenance needs to ensure guest comfort and safety.
Contributed to team efficiency by assisting with inventory management and restocking supplies as needed.
Fast Food Crew Member
Wendys
Oakland, CA
09.2021 - 05.2022
Provided excellent customer service by addressing inquiries and concerns.
Prepared and assembled food items according to company standards.
Operated kitchen equipment efficiently to maintain workflow.
Maintained cleanliness and organization of workstations during shifts.
Worked front counter, drive-thru and other areas.
Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
Collaborated with team members to complete orders.