- Volunteer Work
- Watching Movies and TV Shows
- Music
- Gym Workouts
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Backpacking and Hiking
- Baking
- Enjoy hobbies that combine physical activity with outdoor exploration
- Crafting and DIY Projects
- Swimming
- Mindfulness Practices
- Animal Care
Mariyum Bukhari
Des Plaines
Summary
Enthusiastic and dedicated professional with diverse experience in retail, healthcare, and customer service roles. Skilled in pharmacy, sales, optical and team collaboration with a strong commitment to delivering exceptional service and ensuring customer satisfaction. Adept at multitasking, managing inventory, and providing personalized support to clients and patients. Passionate about creating positive experiences and contributing to efficient, compliant workplace environments.
Professional with robust background in sales and technical support, prepared to drive results and enhance client satisfaction. Skilled in diagnosing and resolving technical issues, optimizing product performance, and fostering client relationships. Strong focus on team collaboration, adaptability, and delivering high quality outcomes. Recognized for problem solving abilities, effective communication, and reliability in fast-paced environments.
Overview
4
4
years of professional experience
Work History
sales/tech
For Eyes
01.2025 - Current
- Provided personalized eyewear recommendations based on customers’ face shape, prescription needs, and style preferences
- Assisted customers with frame and lens selection, explaining product features including coatings, lens types, and materials
- Verified insurance coverage, explained vision benefits, and processed insurance claims accurately
- Entered and managed patient data in optical software systems, ensuring compliance with privacy and billing regulations
- Supported optometrists during pre-testing and eye exams by performing basic technical tasks and preparing patients
- Placed and tracked eyewear orders, handled adjustments and fittings, and ensured timely delivery
- Helped maintain organized displays and a clean, welcoming store environment
- Consistently met or exceeded sales targets through upselling lens enhancements and accessories
Barista
Matari Coffee Co
10.2024 - Current
- Prepared and served espresso-based beverages with attention to quality
- Operated coffee machines and managed inventory of supplies
- Educated customers on coffee blends and promoted seasonal offerings
- Enhanced customer satisfaction
- Enhanced barista station assignments
Sales Associate
H&M
12.2022 - 08.2024
- Delivered exceptional customer service by promptly addressing inquiries, resolving concerns, and offering personalized styling advice to enhance customer satisfaction
- Processed sales transactions, returns, and exchanges accurately while maintaining a balanced cash register and following store policies
- Maintained an organized and visually appealing sales floor by restocking merchandise, arranging displays, and ensuring product availability
- Assisted in training new team members on customer service standards, sales techniques, and store procedures
- Collaborated with team members to achieve store sales targets and maintain a positive, energetic work environment
Pharmacy Technician Intern
Walgreens
01.2022 - 05.2022
- Assisted pharmacists in prescription preparation, labeling, and processing medication orders
- Provided knowledgeable customer service in person and over the phone, maintaining professionalism and empathy
- Worked closely with the pharmacist to ensure safe and accurate dispensing of medications
- Maintained and organized medication inventory, restocked shelves, and monitored expiration dates
- Ensured pharmacy operations complied with federal and state regulations, company policies, and HIPAA guidelines
- Ensured proper inventory management
Education
Some college (No degree) -
Harper College
Palatine, ILSkills
- Strong ability to engage with customers, resolve inquiries, and provide personalized recommendations
- Clear verbal and written communication, effective in team collaboration and patient interactions
- Experienced in tracking, restocking, and maintaining accurate inventory records
- Efficiently handles multiple tasks in fast-paced environments
- Cash Handling & POS
- Teamwork & Leadership
- Patient Assistance
- Sales strategies
- CRM proficiency
- Territory management
- Customer service
- Customer relationship building
- Social media marketing
- Sales development
Interests
Timeline
sales/tech
For Eyes
01.2025 - Current
Barista
Matari Coffee Co
10.2024 - Current
Sales Associate
H&M
12.2022 - 08.2024
Pharmacy Technician Intern
Walgreens
01.2022 - 05.2022
Some college (No degree) -
Harper College