Marj Douglas
Circle K
Tucson,USA
1
Certification
19
years of professional experience
Dynamic Dual Store Manager with a proven track record at Circle K ,Stripes and Home Depot excelling in customer service management and inventory management. Staff development skills to enhance operational efficiency and foster team growth. Known for exceptional attention to detail and self-motivation, consistently achieving positive outcomes in challenging dual store environments.
Work History
Dual Store Manager
7 Years- Resolved customer complaints quickly with professionalism and empathy in order to maintain positive relationships with customers.
- Maintained accurate records of employee performance reviews, payroll information, inventory tracking systems for both locations.
- Developed and implemented strategies to effectively manage inventory, personnel and customer relations in a dual store environment.
General Manager
6 Years 1 Month- Built and maintained relationships with vendors and suppliers.
- Recruited team members to maintain adequate staffing levels.
- Provided coaching and mentoring support for employees at all levels of the organization.
Key Carrier
6 Years 2 Months- Open store daily, lead team in daily operations ensuring compliance with safety standards.
- Trained new associates on product knowledge and customer service excellence.
- Managed inventory levels, conducting regular stock audits to optimize availability.
- Developed and implemented strategies to enhance store merchandising efficiency.
Skills
Sales Promotion
Store operations
Employee scheduling
Recruitment and hiring
Staff training/development
Customer Service Management
Time management abilities
Inventory Management
Hiring and Onboarding
Self Motivation
Attention to Detail
Workplace safety
Certification
TABC, Serve Safe
Timeline
Dual Store Manager
Circle K
06.2017 - 06.2024Read More
General Manager
Stripes
05.2011 - 06.2017Read More
Key Carrier
Home Depot
03.2005 - 05.2011Read More