Marjae Rouser
Saint Louis Park,MN
Summary
Agency manager versed in marketing of insurance client talents. Skilled in networking within the insurance field and developing opportunities for consumers and employees. Conducted business development to attract new clients while managing existing client engagements.
Overview
9
9
years of professional experience
Work History
Agency Development Manager
Colonial Life Insurance
11.2023 - Current
- Increased agency revenue by implementing effective sales strategies and training programs for agents.
- Developed strong relationships with key partners to enhance overall business performance.
- Managed a team of 4 agents, providing guidance and support to achieve individual and team goals.
- Improved agency operations by streamlining processes and implementing new technologies.
- Enrolled employees for employee benefits.
- Made 400 outbound calls per week.
- Introduced myself to 40 business owners per week.
Property Manager
Deluxe Properties LLC
02.2023 - 12.2023
- Managed a total of 241 units; 4 multi family B & C grade apartments buildings. Successfully maximized profits and brought vacancies down from 20% to 3%.
- Handle tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures from implementing strategies curated from persistent study of national trends.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Founder/ Gym Owner/ CEO
Peer Pressure Fitness
09.2020 - 02.2023
- Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
- Led organization by establishing business direction and actualizing operational plans to meet goals.
- Built high-energy, forward-thinking team to modernize legacy operations and keep organization agile in changing conditions.
- Cultivated strong industry relationships with competitors and suppliers to promote cooperative interactions and improve industry insights.
- Built strategic business partnerships by cultivating relationships with employees and experts.
- Delivered speeches and attended industry conferences to promote company image and engage with buyers.
- Managed branding campaigns and event marketing initiatives in print, video, web and social media.
- Developed and implemented B2B marketing strategy and overall communication plans to produce long-term partners.
- Increased consumer retention by reactivating dormant consumers through retention campaigns.
- Oversaw development of traditional and social media marketing campaigns to drive sales and customer engagement.
E-commerce Personal Training Business Owner
Los Campeones Gym
12.2019 - 11.2023
- Arranged motivational exercise programs to promote healthy lifestyle choices.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Delivered virtual personal training sessions using company app.
- Built and established relationships with members and guests to help in pursuit of fitness goals.
- Worked a repeatable, scalable, and trackable marketing system everyday that would generate leads for me from all social media platforms.
Chief Marketing Officer/Co-Owner
Tighten up Bodysculpt
02.2018 - 09.2020
- Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
- Supervised exercise and fitness areas of club and assisted members with personal programs.
- Helped with racking weights and in maintaining neat, organized and clean club.
- Conducted new member appointments following company standards and requirements.
- Managed branding campaigns and event marketing initiatives in print, video, web and social media.
- Developed and implemented B2B marketing strategy and overall communication plans to produce long-term partners.
Site Supervisor
Securitas
10.2018 - 03.2020
- Trained new team members on site policies and procedures.
- Oversaw personnel safety and efforts at work site.
- Maintained records and logs of work performed and materials and equipment used.
- Resolved issues among team members to keep employees on task.
Debt Collector/Team Lead
Northland Group
01.2016 - 10.2018
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Collected on delinquent accounts to reduce overdue balances.
Debt Collector
Financial Recovery Services Inc
11.2014 - 03.2016
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Collected on delinquent accounts to reduce overdue balances.
Education
Associate of Science - Exercise Science
Normandale Community College
Minneapolis, MN05.2019
Skills
- Licensed Life, Accident & Health insurance agent
- Microsoft Office proficiency
- CPR Certified
- Dependable and Punctual
- Flexible Schedule
- Exercise Physiology
- Goal Setting
- Marketing Management
- Staff Training
- CRM Software
- Customer follow-up
- Leads Prospecting
- Health insurance
- Vision and dental insurance
- Negotiation
Timeline
Agency Development Manager
Colonial Life Insurance
11.2023 - Current
Property Manager
Deluxe Properties LLC
02.2023 - 12.2023
Founder/ Gym Owner/ CEO
Peer Pressure Fitness
09.2020 - 02.2023
E-commerce Personal Training Business Owner
Los Campeones Gym
12.2019 - 11.2023
Site Supervisor
Securitas
10.2018 - 03.2020
Chief Marketing Officer/Co-Owner
Tighten up Bodysculpt
02.2018 - 09.2020
Debt Collector/Team Lead
Northland Group
01.2016 - 10.2018
Debt Collector
Financial Recovery Services Inc
11.2014 - 03.2016
Associate of Science - Exercise Science
Normandale Community College
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