Marjorie Lopez
Land O' Lakes,FL
Summary
Adaptable Day Porter with proven leadership skills in maintenance positions. Dependable professional skilled at eliminating potential hazards from facilities. Documented coordinating multiple, concurrent projects within deadlines.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Caregiver
Caress Home Care
Tampa
01.2022 - 03.2026
- Assisted clients with daily living activities and personal care routines.
- Monitored client health and reported changes to healthcare professionals.
- Provided companionship and emotional support to clients and their families.
- Administered medication according to prescribed schedules and guidelines.
- Maintained a clean and safe environment for clients at home.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
Customer Service Manager
Quick Dry Cleaners
Clearwater, Florida
08.2011 - 03.2021
- Oversaw daily operations and managed customer service team performance.
- Developed training programs for new staff on service protocols.
- Resolved customer complaints and provided effective solutions.
- Implemented process improvements to enhance service efficiency.
- Coordinated schedules and ensured adequate staffing levels.
- Monitored inventory levels and ordered supplies as needed.
- Fostered a positive work environment to enhance team collaboration.
- Provided exceptional customer service to ensure customer satisfaction.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Lot Porter
Avis at the airport
Tampa, Florida
02.2002 - 07.2007
- Parked vehicles in designated areas efficiently and safely.
- Inspected incoming and outgoing vehicles for damage and cleanliness.
- Assisted customers with inquiries about vehicle locations and services.
- Collaborated with team members to ensure smooth vehicle flow during peak times.
Education
Dona Benilde
Caracas-Venezuela, MiSkills
I am an active, responsible and committed person with my work I am characterized by maintaining a good attitude, fulfilling my tasks on time and easily adapting to different situations I am always interested in learning new techniques and improving my skills, since I believe that continuous growth is key to offering better performance In addition, I am open to new opportunities that allow me to develop professionally and add value to the team
Languages
English
Professional
A1
Spanish
Native/ Bilingual
A1
Timeline
Caregiver
Caress Home Care
01.2022 - 03.2026
Customer Service Manager
Quick Dry Cleaners
08.2011 - 03.2021
Lot Porter
Avis at the airport
02.2002 - 07.2007
Dona Benilde