Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marjorie Sanford

Batesville,MS

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience

Work History

Manger

Money Tyme
Oxford, MS
2022.06 - Current
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Entered time and attendance logs in preparation for payroll.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
  • Created training modules and documentation to train staff.
  • Established and managed yearly budgets of up to $[Amount].

Assistant Store Manager

Title Csah
Batesville, MS
2015.06 - 2022.06
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Coached and developed store associates through formal and informal interactions.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Forecasted customer demand to set prices or credit terms for goods or services.

Education

High School Diploma -

South Panola High School
Batesville, MS
05.2000

Some College (No Degree) - Communication Disorder Services

Northwest Community College
Oxford, MS

Skills

  • Staff Development
  • Sales Techniques
  • Project Management
  • Complex Problem Solving

Timeline

Manger

Money Tyme
2022.06 - Current

Assistant Store Manager

Title Csah
2015.06 - 2022.06

High School Diploma -

South Panola High School

Some College (No Degree) - Communication Disorder Services

Northwest Community College
Marjorie Sanford