Mark Aeling
Dover,Ohio
Summary
Outgoing Sales Consultant with 23 years of New Home Sales experience. Fantastic salesman with proven eye for detail and goal-oriented mindset. Known for closing sales quickly and ensuring both buyer and seller satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
45
45
years of professional experience
Work History
New Homes Consultant
K. Hovnanian Companies, LLC
09.2000 - 03.2023
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Prepared and presented contracts and other legal documents to clients.
- Developed new business and managed new and existing clients.
- Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Generated leads for sales and rental properties through cold calls and referrals.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Reviewed and executed confidential documents, contracts and disclosures.
- Coordinated appointments to show tenants and buyers prospective homes.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
Sales Associate
Rex TV & Appliance
03.2000 - 09.2000
- Developed, maintained and utilized diverse client base.
- Engaged with customers to effectively build rapport and lasting relationships.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Prepared merchandise for sales floor by pricing or tagging.
- Presented professional image consistent with company's brand values.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built diverse and consistent sales portfolio.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Front End Manager
Buehler Food Markets Inc.
08.1978 - 03.2000
- Developed and implemented robust training and mentoring strategies.
- Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
- Evaluated employee performance and made recommendations for improvements.
- Reviewed financial reports and trend forecasts.
- Maintained strong customer relations and effective customer service standards.
- Created, prepared, and delivered reports to various departments.
- Prepared agendas and took notes at meetings to archive proceedings.
- Worked with security staff and law enforcement on shoplifting and vandalism response.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Coached employees through day-to-day work and complex problems.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Prepared weekly employee work schedules to meet operational needs.
- Managed shelf inventory and customer-focused loss prevention strategies.
- Motivated employees to perform at peak productivity with morale-boosting programs.
- Recorded financial transactions and performed account reconciliations.
Education
No Degree - Business Management
Kent State University
Kent, OHHigh School Diploma -
Tuscarawas Central Catholic High School
New Philadelphia, OH05.1979
Skills
- Customer Service and Assistance
- Real Estate Industry Understanding
- Market and Competitive Analysis
- Property Rights
- Microsoft Office
- Closing Sales
- Purchase Contracts
- Financial Advisory
- Construction Loan Financing
- Client Correspondence
- Sales Dedication
- Public Presentations
Timeline
New Homes Consultant
K. Hovnanian Companies, LLC
09.2000 - 03.2023
Sales Associate
Rex TV & Appliance
03.2000 - 09.2000
Front End Manager
Buehler Food Markets Inc.
08.1978 - 03.2000
No Degree - Business Management
Kent State University
High School Diploma -
Tuscarawas Central Catholic High School