Mark Arredondo
Waco,TX
Summary
Proven asset protection expert from Wal-Mart Supercenter, adept in surveillance techniques and fostering teamwork. Enhanced security measures, reducing loss through innovative strategies and strong law enforcement collaboration. Demonstrates exceptional problem-solving and communication skills, achieving significant improvements in loss prevention and safety protocols.
Overview
7
7
years of professional experience
Work History
Asset Protection Investigator
Wal-Mart Supercenter
Temple, TX
09.2023 - Current
- Patrolled store and staffed designated posts for visible security presence to customers and associates.
- Collaborated with law enforcement agencies to assist in criminal investigations and ensure successful prosecution of offenders.
- Created an open line of communication between asset protection personnel and store associates, fostering a collaborative approach towards loss prevention efforts.
- Maintained a detailed knowledge of company products, services, and policies to better understand potential vulnerabilities and devise strategies accordingly.
- Established strong working relationships with local law enforcement personnel, ensuring smooth cooperation during joint investigations or information-sharing initiatives.
- Conducted shortage control, asset protection and safety inspections and audits with accurate documentation of results and potential or existing hazards.
- Conducted regular audits of inventory control systems to identify discrepancies and initiate appropriate corrective actions.
- Managed evidence collection processes meticulously, ensuring proper documentation was maintained at all times for legal proceedings or insurance claims purposes.
- Enhanced security measures by implementing innovative surveillance techniques and utilizing state-of-the-art technology.
- Viewed store CCTV, alarm and exception reporting systems to monitor activity and detect theft.
- Ensured compliance with all relevant laws, regulations, and company policies throughout the course of investigations.
- Monitored physical security protection standards and building access control.
- Minimized loss for the company through timely resolution of cases involving theft, fraud, and policy violations.
- Resolved conflicts between employees or customers related to suspected thefts or other fraudulent activities professionally and diplomatically.
- Evaluated the effectiveness of existing asset protection measures and recommended improvements to senior management based on industry trends and best practices.
Deli Associate
Wal-Mart Supercenter
Del Rio, TX
09.2021 - 09.2023
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
- Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
- Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Warehouse Worker
Frio Distribution
Del Rio, TX
03.2021 - 04.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
Team Member
What-a-burger Restaurant
Del Rio, TX
08.2017 - 03.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
High School Diploma - General Studies
Del Rio High School
Del Rio, TX05.2019
Skills
- Video Monitoring
- Physical Security
- Incident Reporting
- Access Control
- Policy Enforcement
- Internal Auditing
- Security Systems
- Video surveillance proficiency
- CCTV Systems
- Surveillance
- Law Enforcement
- Risk Assessment
- Surveillance techniques
- Loss prevention training
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Task Prioritization
- Self Motivation
- Interpersonal Skills
- Conflict Resolution
- Goal Setting
- Professionalism
- Staff Training
- Continuous Improvement
Timeline
Asset Protection Investigator
Wal-Mart Supercenter
09.2023 - Current
Deli Associate
Wal-Mart Supercenter
09.2021 - 09.2023
Warehouse Worker
Frio Distribution
03.2021 - 04.2021
Team Member
What-a-burger Restaurant
08.2017 - 03.2021
High School Diploma - General Studies
Del Rio High School