Mark Bateman
Amazon
Cincinnati,OH
49
years of professional experience
Dedicated warehouse associate with expertise in shipping and receiving. Strong attention to detail and problem-solving abilities, consistently enhancing customer satisfaction through accurate order fulfillment and collaboration with team members.
Work History
Bar/Restaurant Manager
50 Years 1 Month- Managed daily operations to ensure smooth service and customer satisfaction.
- Trained and supervised staff, fostering a positive team environment.
- Developed and implemented operational procedures to enhance efficiency.
- Monitored inventory levels, ensuring optimal stock availability for service needs.
- Oversaw compliance with health regulations and safety protocols in all areas of the establishment.
- Created promotional events to increase patronage and enhance brand visibility.
- Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
- Ensured compliance with state liquor laws by monitoring alcohol service and providing ongoing staff education on responsible beverage serving practices.
- Increased staff retention through effective hiring, training, and performance management practices.
Warehouse Associate
2 Years 11 Months- Prepared shipment orders through picking, packing, and labeling merchandise with accuracy.
- Worked safely around moving machinery.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
Painting Contractor
19 Years 3 Months- Managed painting projects from inception to completion, ensuring adherence to client specifications.
- Supervised a team of painters, providing training and guidance on techniques and safety protocols.
- Developed project timelines and budgets, optimizing resource allocation for efficiency.
- Implemented quality control measures to maintain high standards in workmanship and customer satisfaction.
- Coordinated with clients to assess needs, provide estimates, and ensure timely communication throughout projects.
- Utilized advanced painting tools and technologies to enhance productivity and finish quality.
- Established relationships with suppliers, negotiating contracts to secure favorable pricing on materials.
- Developed lasting relationships with clients through exceptional communication and responsiveness, leading to repeat business opportunities.
- Enhanced client satisfaction by delivering high-quality painting services on time and within budget.
Education
Bachelor of Science - Business Management/ Construction Technology
Skills
Attention to detail
Problem-solving
Team collaboration
Shipping and receiving
Employee training
Food safety compliance
Cost control
Customer engagement
Team management
Guest satisfaction
Sanitation standards
Staff management
Scheduling coordination
Menu development
Timeline
Warehouse Associate
Amazon
11.2022 - 10.2025Read More
Painting Contractor
Mark Bateman Painting
06.2003 - 09.2022Read More
Bar/Restaurant Manager
Various
08.1976 - 2003Read More
Albany State University
Bachelor of Science from Business Management/ Construction Technology
Read More