Mark Beasley
Murfreesboro
Summary
Versatile Field Operations Manager knowledgeable about team leadership, training and quality assurance management. Talent for assessing operations, uncovering problems, and developing improvement plans. Bringing 13 years of related experience.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Field Operations Officer
United States Army
04.2024 - Current
- Worked with cross-functional teams to drive process and system improvements.
- Trained and mentored personnel in combat operations and tactics.
- Directed tactical operations in complex and challenging environments.
- Analyzed intelligence reports and identified potential tactical threats.
- Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
Property Adjuster
Liberty Mutual
06.2023 - 04.2024
- Negotiated claim settlements and recommended litigation when claims could not be settled.
- Developed and maintained working relationships with independent adjusters and contractors to assist in prompt claims handling.
- Coordinated and managed field investigations, outside engineers, contractors and cause and origin experts.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
- Interacted with witnesses and claimants.
Platoon Sergeant
United States Army Reserve
01.2011 - 04.2024
- Conducted personal and professional counseling, routine inspections and physical fitness tests.
- Served as principal advisor to First Sergeant and Commander.
- Trained, supervised and organized over fifty soldiers and personnel.
- Maintained health, welfare and combat readiness of personnel within platoon.
- Managed administrative duties such as tracking attendance records for drills, evaluations and other events.
Wire Technician
AT&T
09.2017 - 07.2022
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
- Set up networks and computers for business and residential customers.
- Climbed poles and ladders to install, maintain or inspect equipment.
- Resolved problems, improved operations and provided exceptional customer service.
- Answered customer inquiries and resolved customer issues in a timely manner.
- Read blueprints and schematics to correctly place equipment.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
Education
Associate of Science - Business Administration
Middle Tennessee State University
Murfreesboro, TN05.2023
High School Diploma -
Siegel High School
05.2010
Skills
- Stationary surveillance
- Visitor tracking
- Investigative skills
- Threat management
- Network administration
- Verbal and written communication
- Computer proficiency and Microsoft office
Certification
Adjusters License in the follow states: FL, NC, NH, NM, OK, TX, VT, WY
Level 1 Xactimate certification (Verisk)
Education and Training
true
Timeline
Field Operations Officer
United States Army
04.2024 - Current
Property Adjuster
Liberty Mutual
06.2023 - 04.2024
Wire Technician
AT&T
09.2017 - 07.2022
Platoon Sergeant
United States Army Reserve
01.2011 - 04.2024
High School Diploma -
Siegel High School
Associate of Science - Business Administration
Middle Tennessee State University
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