Mark Berez

* Provided comprehensive IT and network support to residential and business clients.

* Managed user accounts, permissions, and system security.

* Diagnosed and resolved system errors, implementing effective solutions.

* Configured firewalls, set up networks, trained users, and ensured robust security practices.

* Managed IT infrastructure for two dealerships, including computer networks, hardware, software, and VoIP systems.

* Administered user accounts and email through Microsoft 365.

* Maintained network security, including Fortigate, Netgear, and Ubiquiti appliances.

* Provided comprehensive IT support, including network cabling and hardware troubleshooting.

* Managed and maintained the company's IT assets and DMS users/access.

* Monitored system performance, identifying and resolving potential issues.

* Implemented VPN connections and managed email accounts using Microsoft Exchange Server.

* Enhanced system security and performance through proactive changes.

* Directed parts operations for two dealership rooftops, increasing wholesale business while maintaining exceptional customer satisfaction.

* Managed a combined $1.86M in parts inventories, including a remote collision parts warehouse.

* Cultivated a new dealership venture achieving Wholesale Dealership status with GM.

* Managed parts department employees, focusing on training, coaching, and performance.

* Managed expenses and sales trends utilizing financial statements.

* Negotiated contracts with suppliers, ensuring timely delivery of parts.

* Supervised all aspects of parts inventory management, including ordering, stocking, and disposal.

* Ensured compliance with company policies and federal regulations.

* Developed strategies to improve parts department efficiency and reduce costs.