Mark Bock
Parkersburg,WV
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 22-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
32
32
years of professional experience
Work History
Market Manager Retail Stores
Optimum
Parkersburg, WV
06.2002 - Current
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Directed work of [Number] sales professionals at multiple offices across [Location].
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Implemented systems and procedures to increase sales.
- Coached sales team members in effective selling strategies and closing techniques.
Skilled Glass Worker
Fenton Art Glass/Schott Scientific Glass
Williamstown, WV
07.1992 - 06.2002
- Completed projects on schedule and within budget, leading to increased client satisfaction and repeat business.
- Oversaw daily operations of the department efficiently by delegating tasks appropriately based on individual strengths.
- Mentored new hires, providing comprehensive training that resulted in faster skill acquisition and higher job performance.
- Helped in development of new procedures and processes to improve work performance.
- Frequently inspected production area to verify proper equipment operation.
- Reduced workplace accidents with thorough safety training and regular equipment maintenance.
Education
High School Diploma -
Skills
- Rapport and relationship building
- Sales Program Coordination
- Sales Presentations
- Consultative Selling Techniques
- Sales operations
- Sales process
- Customer Service
- Goal Setting and Achievement
- Time Management
- New Hire Onboarding
- Operating Procedures and Policies
- Territory Management
Timeline
Market Manager Retail Stores - Optimum
06.2002 - Current
Skilled Glass Worker - Fenton Art Glass/Schott Scientific Glass
07.1992 - 06.2002
Parkersburg South High School - High School Diploma,