Mark Bolwerk
allenton
Summary
Dynamic professional with a proven track record at Fiddleheads Coffee, excelling in customer engagement and time management. Recognized for maintaining a positive attitude while ensuring on-time deliveries and minimizing risks. Strong analytical skills and effective communication foster team success and enhance customer satisfaction in fast-paced environments.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2026
2026
years of professional experience
Work History
Delivery Driver
Fiddleheads Coffee
03.2025 - Current
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Minimized company liability and risks to loads by obeying traffic laws.
Machine Operator
Wisconsin Green
01.2021 - 03.2025
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Retail Sales Associate
Walmart
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
Armed Security Guard
Special Operations Detective Agency
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Maintained proficiency in use of assigned protective equipment, weapons and restraint devices.
- Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.
- Used [Software] to create and prepare reports on accidents, incidents, and suspicious activities on premises.
Staff Sargent
US Army
08.1987 - 12.2010
- Provided professional services and support in a dynamic work environment.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Education
High School Diploma -
West Bend West
West Bend, WI05-1987
Skills
- Customer engagement
- Teamwork
- Cash handling
- POS system operation
- Team management
- Analytical and critical thinking
- Time management
- Calm under pressure
- First Aid/CPR
- Communication
- Interpersonal communication
- Attention to detail
- Time management skills
- Positive attitude
- Clear communication
- Computer skills
- Quality assurance
- Crime prevention
- Situational awareness
- First aid and CPR
- De-escalation techniques
Timeline
Delivery Driver
Fiddleheads Coffee
03.2025 - Current
Machine Operator
Wisconsin Green
01.2021 - 03.2025
Staff Sargent
US Army
08.1987 - 12.2010
Retail Sales Associate
Walmart
Armed Security Guard
Special Operations Detective Agency
High School Diploma -
West Bend West