Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Bowman

Anderson,SC

Summary

Dynamic leader with a proven track record at Sonic Drive-In, adept in staff supervision and customer relations. Excelled in enhancing service quality and operational efficiency, achieving a significant reduction in cash discrepancies. Skilled in money handling and team motivation, fostering a positive and productive work environment.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Sonic Drive In
03.2024 - 09.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Bottom Side Technician

Valvoline
03.2023 - 03.2024
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Head Cook

Golden Corral Buffet and Grill
04.2019 - 02.2023
  • Placed orders to restock items before supplies ran out.
  • Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Dishwasher

NHC HeathCare
02.2015 - 03.2018
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Restaurant Team Member

Waffle House
01.2014 - 01.2015
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Education

GED -

Westside
Anderson, SC
01.2024

Skills

Money Handling

Customer Relations

Team motivation

Product and service knowledge

Staff Training and Development

Staff Supervision

Task Delegation

Staff Management

Workload Management

Timeline

Assistant Manager

Sonic Drive In
03.2024 - 09.2024

Bottom Side Technician

Valvoline
03.2023 - 03.2024

Head Cook

Golden Corral Buffet and Grill
04.2019 - 02.2023

Dishwasher

NHC HeathCare
02.2015 - 03.2018

Restaurant Team Member

Waffle House
01.2014 - 01.2015

GED -

Westside

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Mark Bowman