Mark Brantner
Johnson City,TN
Summary
Attentive Desktop Support Technician focused on preventing system malfunctions and minimizing downtime through effective on-site and remote support.
Overview
1
1
Certification
38
38
years of professional experience
Work History
Realtor
Century 21
11.2024 - Current
- Coordinated inspections, appraisals, and financing arrangements for real estate transactions, ensuring timely completion and smooth process for clients.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Followed up with clients post-closing to address any concerns, contributing to high levels of client satisfaction and positive referrals.
President C.E.O.
Ohmies Llc. (formerly Absolute Fire Prevention.Llc)
11.2005 - Current
- New construction and refit installations for all low voltage cabling and termination including implementation and testing.
- Install and manage IT infrastructure as well as quality control for all technicians.
- Hired and managed employees, training staff on best practices and protocols to enhance team productivity.
- Improved customer satisfaction by implementing continuous improvement initiatives and delivering excellent customer service.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Built strong relationships with external partners to enhance collaboration and optimize resource use.
President C.E.O.
Play Paintball Llc.
03.1998 - 01.2003
- Enhanced customer satisfaction by implementing continuous improvement initiatives and delivering excellent customer service.
- Hired and managed team to maximize productivity while training staff on best practices and operational protocols.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Developed annual budget forecasts and monitored performance against organizational objectives.
Analyst
MELE Associates
08.1988 - 01.1997
- Improved decision-making processes, providing senior management with detailed analysis and actionable insights.
- Collaborated with cross-functional teams to identify process improvement opportunities, enhancing overall efficiency.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
- Optimized resource allocation by conducting thorough cost-benefit analyses on potential investments.
- Conducted in-depth market analysis to identify trends, guiding strategy adjustments for competitive advantage.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Managed multiple projects simultaneously, ensuring adherence to deadlines and maintaining quality standards.
- Enhanced decision-making processes by delivering detailed analysis and actionable insights to senior management.
Host/Performer
Disneyland Park
08.1988 - 01.1997
- Managed large parties and unexpected events during busy shifts with composure, ensuring smooth operations.
- Responded to customer inquiries regarding hours, seating, and menu details, providing clear and accurate information.
- Presented engaging shows for guests at various attractions. (Jungle Cruise, Sailing Ship Colombia, Mark Twain Riverboat tours
- Welcomed guests upon seating and posed for photos, contributing to a positive dining experience.
Education
High School Diploma -
Spring Creek Prep School
Thompson Falls, MT06-1987
Bachelor of Arts - Business Administration
University of Maryland
College Park06-1992
Skills
- Comparative market analysis
- Client relations
- Database management
- Market analysis
- Problem solving
- IT professional
- Communication skills
- Effective communication
Certification
- Blueprint reading
- HTML
- Javascript
Timeline
Realtor
Century 21
11.2024 - Current
President C.E.O.
Ohmies Llc. (formerly Absolute Fire Prevention.Llc)
11.2005 - Current
President C.E.O.
Play Paintball Llc.
03.1998 - 01.2003
Analyst
MELE Associates
08.1988 - 01.1997
Host/Performer
Disneyland Park
08.1988 - 01.1997
Bachelor of Arts - Business Administration
University of Maryland
High School Diploma -
Spring Creek Prep School