Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Burgos

Sparks,NV

Summary

Professional logistics specialist, prepared for challenging role in freight brokerage. Extensive experience in coordinating freight movements and negotiating with carriers to secure favorable rates. Known for strong collaboration skills and adaptability in dynamic environments. Proficient in logistics software and efficient in managing transportation schedules.

Overview

2026
2026
years of professional experience

Work History

Freight Broker

Full Tilt Logistics
01.2022 - 09.2024
  • Monitored market and negotiated rates based on trends.
  • Developed strong relationships with carriers and shippers, fostering trust and loyalty.
  • Contacted existing customers to update accounts and confirm deals.
  • Negotiated competitive rates with carriers, resulting in cost savings for customers.
  • Secured repeat business through consistently meeting or exceeding client expectations regarding both pricing and delivery times.
  • Tracked shipments and trucks out on deliveries.

Manager

French Quarter Men's Club
07.2022 - Current
  • Overseeing daily operations of the club, including opening and closing procedures.
  • Ensuring a smooth and efficient workflow across all departments (e.g., bar, kitchen, stage, security).
  • Managing inventory and supplies, including ordering and cost control.
  • Developing and implementing operational policies and procedures to enhance customer experience.
  • Ensuring compliance with health, safety, and licensing regulations, according to Learn.org.
  • Handling customer concerns and resolving issues promptly and professionally.

VIP Host

French Quarter Men's Club
2022 - Current
  • Enhanced customer satisfaction by providing personalized VIP services and anticipating guest needs.
  • Coordinated effectively with security personnel to safeguard the well-being of VIP guests during high-profile events.
  • Demonstrated exceptional problem-solving skills to address client concerns in a timely manner, reinforcing a reputation for outstanding service.

Valet

French Quarter Men's Club
01.2009 - 2022
  • Core Responsibilities:
  • Greeting and Assisting Guests: Welcoming guests, opening doors, and offering assistance with luggage.
  • Vehicle Handling: Safely parking and retrieving vehicles, navigating parking areas, and operating various vehicle types (including manual and automatic transmissions).
  • Traffic Management: Directing traffic in the valet area and ensuring smooth flow.
  • Customer Service: Providing excellent customer service, answering questions, and resolving any guest issues or concerns.
  • Maintaining Order: Keeping parking areas clean, organized, and safe.
  • Key and Ticket Management: Managing vehicle keys and tickets accurately and efficiently.
  • Communication: Effectively communicating with guests, team members, and management.

Barback/Food Runner

French Quarter Men’s Club
07.2007 - 2009
  • Clearing Tables: Removing used dishes, glasses, and utensils from tables, and resetting them for new guests.
  • Maintaining Cleanliness: Sweeping and mopping floors, emptying trash, and keeping the bar and dining areas tidy.
  • Restocking Supplies: Ensuring that all necessary items are available at the bar and in the dining area.
  • Customer Service: Addressing customer questions and concerns, and providing friendly and efficient service.
  • Following Safety Guidelines: Adhering to food safety and hygiene standards, as well as safety protocols for handling equipment.

Education

Diploma -

McQueen High School
Reno, NV

2 years - undefined

Truckee Meadows Community College
Reno, NV

Skills

  • Customer Service Skills: Friendly, professional, and courteous demeanor
  • Customer engagement
  • Shipment tracking
  • Price quoting
  • Negotiation
  • Carrier selection

Timeline

Manager

French Quarter Men's Club
07.2022 - Current

Freight Broker

Full Tilt Logistics
01.2022 - 09.2024

Valet

French Quarter Men's Club
01.2009 - 2022

Barback/Food Runner

French Quarter Men’s Club
07.2007 - 2009

2 years - undefined

Truckee Meadows Community College

VIP Host

French Quarter Men's Club
2022 - Current

Diploma -

McQueen High School