Mark Cardwell
Jerseyville,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Direct Support Person
DD Homes Network
11.2020 - 10.2023
- Maintained clean, safe, and well-organized residential environment.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Encouraged and supported residents to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Assisted residents with daily living needs to maintain self-esteem and general wellness.
- Administered medication as directed by physician.
General Manager
Dollar General
03.2018 - 11.2020
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, ordered Grocery and also Payroll.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Assistant Manager
Midwest Petroleum Corp
02.2016 - 03.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Lift Truck Operator
FedEx Hershey
04.2011 - 02.2016
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Transported goods between warehouse locations according to shipment and storage needs.
- Unloaded materials and goods at designated locations for best project availability.
- Removed orders from storage, wrapped, and staged for shipments.
- Checked items against documentation for accuracy.
Education
Diploma -
Thomas Edison Preparatory High School
Tulsa, OK05.2002
Skills
- First Aid and Safety
- Patient Care
- Personal Care Assistance
- Direct Supervision
- Staff Development
- Staff Management
- Customer Service and Satisfaction
- Cash Management
Timeline
Direct Support Person
DD Homes Network
11.2020 - 10.2023
General Manager
Dollar General
03.2018 - 11.2020
Assistant Manager
Midwest Petroleum Corp
02.2016 - 03.2018
Lift Truck Operator
FedEx Hershey
04.2011 - 02.2016
Diploma -
Thomas Edison Preparatory High School
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