Summary
Overview
Work History
Education
Skills
Sports Cards and Memorabilia/ Fishing/ Camping
Timeline
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Mark Clum

Grand Rapids,MI

Summary

Dynamic professional with experience at FedEx, excelling in customer service and time management. Proven ability to enhance client satisfaction through timely deliveries and effective communication. Skilled in package handling and problem-solving, consistently achieving high service quality while maintaining safety standards. Committed to fostering positive relationships and delivering exceptional results.

Overview

26
26
years of professional experience

Work History

Courier

Fedex
02.2016 - 12.2025
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.

Welder/Asseble

Delfield Company
07.2014 - 11.2015
  • Welded in flat, horizontal, vertical, and overhead positions.
  • Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.

Wait Staff Member

Soaring Eagle Casino
02.2000 - 06.2014
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.

Education

None - Economics/Finance

Central Michigan University

High School Diploma - General Studies

Owosso High School
Owosso, MI
06.2005

Skills

  • Working independently
  • Attention to detail
  • Problem-solving
  • Customer service
  • Time management
  • Package handling
  • Decision-making

Sports Cards and Memorabilia/ Fishing/ Camping

I enjoy, outdoor activities, sports and traveling.

Timeline

Courier

Fedex
02.2016 - 12.2025

Welder/Asseble

Delfield Company
07.2014 - 11.2015

Wait Staff Member

Soaring Eagle Casino
02.2000 - 06.2014

None - Economics/Finance

Central Michigan University

High School Diploma - General Studies

Owosso High School

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Mark Clum