Mark Cop
Annandale
Summary
Detail-oriented professional with extensive experience in the automotive industry. Proven ability to manage operations, conduct inspections, and ensure compliance with safety standards. Experienced Detail Manager with a strong background in workload management and staff training. Adept at maintaining service quality and facilitating communication between teams to resolve operational challenges.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Detail Manager
Detail Cop LLC
Hazlet
04.2025 - Current
- Conducted regular inspections of vehicles to maintain service quality standards.
- Ensured compliance with safety and quality standards during service delivery.
- Facilitated communication between staff and management to address operational issues.
- Taught team members how to properly wash, wax and vacuum vehicles.
- Monitored employee performance and provided feedback as needed.
- Performed market research in order to stay abreast of industry trends and developments.
- Facilitated smooth operations by managing the day-to-day activities of the team.
- Assisted with the development of budgets for projects and programs within the department.
- Delegated work to staff, setting priorities and goals.
Forklift Technician
Tri-lift Nj
North Brunswick
06.2022 - 07.2024
- Inspected and repaired forklifts to ensure operational safety and efficiency.
- Conducted routine maintenance on various types of lift equipment and machinery.
- Diagnosed mechanical issues using specialized tools and equipment for repairs.
- Collaborated with warehouse staff to schedule maintenance without disrupting operations.
- Trained junior technicians on safe operating procedures and repair techniques.
- Assisted in inventory management of parts and supplies needed for repairs.
- Performed skilled work with minimal oversight, including replacing engines, transmissions, and electrical components.
- Documented all repairs performed on each machine in accordance with company policies.
- Replaced defective parts with new or reconditioned parts from stock inventory.
- Assisted in training other technicians in operating procedures related to forklifts.
- Read and followed schematics and diagrams for mechanical, electrical, and hydraulic systems.
- Followed up with customers after completion of job to ensure satisfaction with services provided.
- Repaired and maintained equipment in good working order.
- Communicated with team members to coordinate efficient and accurate movements.
- Noted and recorded receipt of materials on drivers' paperwork.
- Performed inspections and made repairs on tractors.
Auto Detailer
Detail Doctor
Shrewsbury
01.2007 - 06.2021
- Cleaned and restored vehicle interiors using specialized detailing products.
- Polished vehicle exteriors to enhance shine and protect surfaces.
- Applied wax and sealants for long-lasting protection against environmental elements.
- Inspected vehicles for damage and reported findings to management effectively.
- Managed inventory of detailing supplies to ensure availability for operations.
- Trained new staff on safe handling of tools and detailing techniques.
- Collaborated with team members to maintain a clean and organized workspace.
Education
High School Diploma -
Mansfield High School
Mansfield, PA06-2002
Skills
- Attention to detail
- Problem solving
- Time management
- Creative solutions
- Workload management
- Automotive industry
- Detail orientation
- Quality control
Certification
Forklift License
Timeline
Detail Manager
Detail Cop LLC
04.2025 - Current
Forklift Technician
Tri-lift Nj
06.2022 - 07.2024
Auto Detailer
Detail Doctor
01.2007 - 06.2021
High School Diploma -
Mansfield High School