Mark Coronel
Burke,VA
Summary
Server with 7+ years of hospitality experience delivering guest-focused service, consistent upselling, and reliable floor operations. Skilled in suggestive selling, food safety and inspection, service prioritization, table bussing, food running, and supply restocking to maintain smooth, high-quality service during busy shifts. Build rapport with regulars, coordinate effectively with kitchen and floor staff, and seek opportunities to support team efficiency while driving repeat business.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Server
Teds Bulletin
Fairfax, VA
03.2019 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Server
Founding Farmers
Tysons, VA
06.2022 - 01.2023
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Inspected dishes and utensils for cleanliness.
Server
Jinya Ramen Bar
Fairfax, VA
03.2023 - 10.2023
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Bussed and reset tables to keep dining room and work areas clean.
Server and Bartender
Ala
Washington, DC
11.2023 - 02.2024
- Introduces seasonal cocktail concepts informed by customer flavor trends, testing iterations to enhance menu relevance and drive measurable evening interest.
- Partnered with kitchen and floor staff to redesign service choreography, smoothing handoffs and improving on-time delivery during high-volume shifts.
- Delivered personalized menu presentations and pairing suggestions that translated guest preferences into higher-value orders and repeat patronage.
- Maintained precise beverage preparation standards and sanitation checks, ensuring compliance with safety protocols and consistent drink execution.
Server
Oh George! Tables and Taphouse
Fairfax, VA
04.2024 - 04.2025
- Greeting guests warmly, explaining daily specials, and answering menu or allergy questions.
- Taking accurate food and drink orders and relaying them promptly to the kitchen and bar via POS.
- Delivering meals efficiently, pre-bussing tables, and managing simultaneous table rotations during peak hours.
Education
High School Diploma -
Falls Church High School
Falls Church, VASkills
- Food inspection
- Service prioritization
- Suggestive Selling
- Exceptional customer service
- Food Running
- Safe Food Handling
- Guest Engagement
- Guest Seating
- Professional Appearance
- Quality Control
- Table Bussing
- Supply Restocking
- Food Delivery
- Table Setting
Languages
Spanish
English
Timeline
Server
Oh George! Tables and Taphouse
04.2024 - 04.2025
Server and Bartender
Ala
11.2023 - 02.2024
Server
Jinya Ramen Bar
03.2023 - 10.2023
Server
Founding Farmers
06.2022 - 01.2023
Server
Teds Bulletin
03.2019 - Current
High School Diploma -
Falls Church High School