MARK COTTRELL JR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Security Host
Parq Restaurant & Nightclub
06.2017 - 06.2024
- Assisted in the development of security policies and procedures, resulting in a safer workplace for employees and visitors alike.
- Managed access control for authorized personnel, ensuring a safe work environment for all staff members.
- Trained new security hosts on company protocols, contributing to a knowledgeable and skilled team.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Checked and verified photo identification prior to granting facility access.
Sales Associate
Mankind
02.2022 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Consultant
Hertz Car Rental
06.2023 - 12.2023
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Overnight Stocker and Receiver
Sam Club
09.2017 - 11.2018
- Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
- Utilized store equipment, such as pallet jacks and forklifts, in a safe and efficient manner to transport merchandise from the backroom to sales floor.
- Increased overall store cleanliness by sweeping, mopping, and dusting during overnight shifts.
- Maintained up-to-date knowledge of current sales promotions, ensuring relevant products were prominently displayed for maximum visibility.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Reviewed order data to verify transactions and shipping dates.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Stocked designated items on shelves, end caps and displays.
Backroom Team Member
Target
06.2014 - 10.2018
- Ensured timely completion of price changes, markdowns, and promotions in the backroom area according to company guidelines.
- Supported loading docks and soft production areas of store.
- Cleaned and stocked backroom to maintain organization of facility.
- Unloaded boxes from skid loader to price and stock shelves.
- Received incoming merchandise and stored in correct stock locations.
- Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
- Performed weekly inventory counts to verify stock levels.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
Education
Associate of Arts - Business Management
San Diego Mesa College
San Diego, CA06.2015
High School Diploma -
Hoover High School
San Diego, CA06.2013
Skills
- Workplace Safety
- Verbal and written communication
- Patrolling
- Self-Defense
- Emergency Management
- Event security
- Reporting skills
- Honest and Dependable
- Adaptable and Flexible
- Access Control
- De-Escalation Techniques
Timeline
Sales Consultant
Hertz Car Rental
06.2023 - 12.2023
Sales Associate
Mankind
02.2022 - 05.2024
Overnight Stocker and Receiver
Sam Club
09.2017 - 11.2018
Security Host
Parq Restaurant & Nightclub
06.2017 - 06.2024
Backroom Team Member
Target
06.2014 - 10.2018
Associate of Arts - Business Management
San Diego Mesa College
High School Diploma -
Hoover High School
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