Mark Cruz
Killingworth
Summary
Results-driven professional with a strong background in track maintenance and safety compliance. Demonstrated ability to lead teams in performance improvement initiatives and workflow optimization, ensuring high-quality operational standards.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Track Department Supervisor
Metro North Railroad
New York, NY
08.2025 - Current
- Directed operations within track department by assigning work, inspecting tasks, coordinating personnel, and implementing safety measures.
- Plan, organize and oversee track maintenance activities to ensure proper upkeep of tracks, turnouts/switches, crossings, and related structures, minimizing service disruptions while maximizing safety and reliability.
- Perform and/or review daily work layout plans, inspections, and reports. Ensure accurate documentation of track conditions, maintenance actions, and regulatory compliance.
- Coordinate with other departments (e.g, operations control, engineering)regarding work schedules, track outages, safety bulletins, and track conditions affecting train movements,
- Ensure compliance with railroad safety regulations including Federal Railroad Administration(FRA) and Metro-North/MTA safety policies.
- Assign and monitor personnel schedules, time sheets, maintenance records, and minor administrative tasks such as reporting and work order management.
- Lead crews in emergency track repairs, respond to defects or unsafe conditions promptly, and direct corrective actions as needed.
- Act as point of contact for unionized staff, provide coaching or coaching support, and assist with performance management where applicable.
Assistant Supervisor-Track Department
Metro North Railroad
New York, NY
06.2022 - 07.2025
- assist in supervising track department personnel, including assignment of work, monitoring tasks, conducting inspections, and ensuring quality of track maintenance activities.
- Support the Track Supervisor with daily work layout, inspection of work performed, workforce assignments, and documentation such as time sheets and work orders.
- Ensure adherance to Federal Railroad Administration (FRA) standards and Metro-North/MTA safety rules, including participation in safety briefings and required testing/qualification (e.g, MW4)
- Help Coordinate maintenance operations across crews and shifts, adapting to change priorities and urgent track needs.
- Operate railroad vehicles and equipment when necessary to support track maintenance tasks.
- Communicate effectively with supervisors, crew members, and other departments to support smooth workflow and operational continuity.
- Assist in preparing and retaining accurate records, reports, and documentation required for track inspection and maintenance processes.
Track Foreman
Metro North Railroad
New York, NY
05.2012 - 06.2022
- Conducted thorough daily inspections of tracks to ensure adherence to safety regulations.
- Coordinated maintenance schedules for rail systems, optimizing service reliability.
- Enforce compliance with Metro-North safety procedures.
- Maintain accurate records of daily tasks, crew times and inspection reports.
- Well trained in methods, techniques and tools used in track repair and maintenance.
- Knowledge of track structure, its components, and how they interrelate.
- Trained on Federal Railroad Administration (FRA) regulations and practices.
- Executed training on occupational hazards and safety measures to ensure compliance and promote a safe working environment in railroad construction.
- Adapted to dynamic work settings by managing multiple tasks simultaneously and resolving issues promptly.
Railroad Track Laborer
Metro North Railroad
New York, NY
10.2008 - 05.2012
- Operated heavy machinery for track maintenance and repairs.
- Conducted regular inspections to ensure track safety and reliability.
- Assisted in installing new tracks and repairing damaged infrastructure.
- Collaborated with team members to complete projects efficiently and safely.
- Collaborated with fellow team members to complete large-scale track projects on time.
- Completed required training modules regularly to stay up-to-date on industry best practices and enhance job performance.
- Maintained a clean worksite by removing debris and disposing of hazardous materials according to regulations.
- Assisted in the removal of old tracks, preparing the ground for new installation by grading, tamping, and aligning materials.
- Supported rail construction projects through efficient loading, unloading, and transportation of materials on-site using specialized equipment.
- Provided reliable support during severe weather events by clearing snow from tracks or repairing damage from storms as needed.
- Assisted in emergency situations involving derailments or other accidents, facilitating timely restoration of normal operations.
Education
Bachelor - History
Quinnipiac University
Hamden, CT05-2007
High School Diploma -
Fairfield Prepatory School
Fairfield, CT05-2003
Skills
- Workplace safety
- Problem-solving
- Leadership skills
- Staff supervision
- Performance improvement
- Workflow optimization
- Proficient in computer programs and applications including Microsoft Word, Excel, Power Point and Google Docs
Certification
- FRA Part 213 Track Safety Standards
- Metro North Operating Rules
- Continuous Welded Rail
- Roadway Worker Safety
- Chainsaw Safety
- OSHA Right to know
- Defensive Driving
- Fall Protection
- EEPS
- Physical Characteristics Qualified:
- CP240 Division Post New Haven Line
- CP500-MP-26.9Waterbury Branch
- CP241-CP401 Danbury Branch
- CP-CP
Timeline
Track Department Supervisor
Metro North Railroad
08.2025 - Current
Assistant Supervisor-Track Department
Metro North Railroad
06.2022 - 07.2025
Track Foreman
Metro North Railroad
05.2012 - 06.2022
Railroad Track Laborer
Metro North Railroad
10.2008 - 05.2012
Bachelor - History
Quinnipiac University
High School Diploma -
Fairfield Prepatory School