Mark DaSilva, PMP
Aubrey,TX
Summary
Operations and project management professional with more than 10 years of leading multiple high-impact projects and tactical business initiatives. Driving efficient, service-oriented operations to support organizational growth and development. Collaborative and forward-thinking with strategic planning and problem-solving abilities. Insightful Project Manager polished in implementing continuous enhancements and building and maintaining accurate project budgets, leading multiple simultaneous projects leveraging proven project management tools.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Project Manager - CMPA
UT Southwestern Medical Center
Dallas, TX
03.2022 - Current
- Lead UT Southwestern .Edu and .Org digital project management to include the university's content management system migration projects.
- Oversaw traffic management of creative project service lines.
- Oversaw budgets for projects, tracked expenses and timelines and communicated with key stakeholders on project status and milestones.
- Developed comprehensive project plans and coordinated cross-team initiatives for marketing campaign projects.
- Worked alongside executive leadership to assess trends and operational needs and create strategic roadmaps.
- Oversaw the development of multiple contractual agreements with vendors in accordance with UTSW established policies and procedures.
Facilities Coordinator - Parking Services
UT Southwestern Medical Center
Dallas, Texas
08.2020 - 03.2022
- Directly oversaw all facility projects to include lighting, systems upgrades, new system installations, and technology integrations.
- Directly oversaw 8 UT Southwestern hospitality operations.
- Managed and developed service provider contracts, policies, and standard operating procedures for parking services facilities.
- Recruited, trained, managed and evaluated performance of staff members involved in daily operations.
- Planned, administered and controlled budgets for equipment and supplies.
Area Manager
Laz Parking
Dallas, TX
03.2018 - 08.2020
- Directly oversaw a $150,000,000 operation in the Victory Park District of Dallas including a team of 60 indirect reports, 9 commercial parking locations, and 3 hospitality operations.
- Successfully increased revenue by 20% through district-wide systems automation and integration projects.
- Managed and developed budgets, P&L and client financial reports, trend and forecasting analysis.
- Operations Project Manager for Baton Rouge market opening overseeing initiation, planning, execution, control, risk management and stakeholder engagement.
Operations Manager
Jack Boles Parking Services at UT Southwestern
Dallas, Texas
08.2013 - 03.2018
- Directed daily operations including managing and developing a team of 35 direct reports.
- Designed performance metrics to provide traceability through organization and advance strategic business goals.
- Recruited, hired, and trained team members on the application of utilized systems, customer relations and service.
- Oversaw financial reconciliation, budget and P&L management, and payroll.
Education
Executive MBA - Healthcare Organization Leadership
The University of Texas At Dallas
Richardson, TX01-2026
Master's of Education - Higher Education Administration
DALLAS BAPTIST UNIVERSITY
Dallas, TX05.2022
Bachelor's of Business Studies - Management Information Systems
DALLAS BAPTIST UNIVERSITY
Dallas, TX08.2017
Skills
- P&L/Budget Management
- Traditional and Agile Project Management
- Vendor Management
- Client & Stakeholder Management
- Workflow Optimization
- Team Leadership & Development
- Operations Management
- Resource Coordination
Certification
Project Management Professional (PMP) (2021)
Certified through Project Management Institute (PMI)
Languages
Portuguese (Fluent)
Spanish (Intermediate)
Timeline
Senior Project Manager - CMPA
UT Southwestern Medical Center
03.2022 - Current
Facilities Coordinator - Parking Services
UT Southwestern Medical Center
08.2020 - 03.2022
Area Manager
Laz Parking
03.2018 - 08.2020
Operations Manager
Jack Boles Parking Services at UT Southwestern
08.2013 - 03.2018
Executive MBA - Healthcare Organization Leadership
The University of Texas At Dallas
Master's of Education - Higher Education Administration
DALLAS BAPTIST UNIVERSITY
Bachelor's of Business Studies - Management Information Systems
DALLAS BAPTIST UNIVERSITY