Mark Deltondo
Plum,Pennsylvania
Summary
Dynamic and results-driven professional with extensive experience at Whole Foods Market Inc. Proven expertise in team leadership and inventory management, enhancing operational efficiency and customer satisfaction. Skilled in staff training and development, fostering a motivated workforce. Recognized for implementing best practices that improved stock turnover and reduced waste.
Overview
21
21
years of professional experience
Work History
Assistant Manager
Whole Foods Market Inc
Whole Foods
10.2023 - Current
- Assisted in managing daily store operations and maintaining high standards of customer service.
- Coordinated staff schedules to optimize coverage during peak hours and enhance team efficiency.
- Supported inventory management by monitoring stock levels and ensuring timely replenishment of products.
- Trained new team members on company policies, safety protocols, and customer service best practices.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Grocery Stocker
Whole Foods Market Inc
Whole Foods
10.2021 - 10.2022
- Stocked shelves efficiently to ensure product availability and visual appeal.
- Assisted with inventory management and tracking of stock levels.
- Maintained cleanliness and organization of grocery aisles and storage areas.
- Collaborated with team members to optimize stocking processes.
- Monitored expiration dates and rotated products for freshness.
- Responded promptly to customer inquiries regarding product location and availability.
- Trained new staff on stocking procedures and safety protocols.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Greeted customers and directed to requested products.
- Increased efficiency of backroom operations by organizing incoming shipments for easy access and distribution.
Overnight Supervisor
Whole Foods Market Inc
Whole Foods
06.2019 - 10.2021
- Coordinated team activities to maintain optimal inventory levels and product availability.
- Trained new staff on operational procedures and customer service expectations.
- Implemented best practices for stock management, reducing waste and improving turnaround times.
- Optimized resource allocation by regularly assessing staff workload distribution and making appropriate adjustments as needed throughout the night shift period.
- Coordinated with daytime supervisors to ensure continuity in store operations across different shifts.
Overnight Stocker
Whole Foods Market Inc
Whole Foods
06.2018 - 06.2019
- Organized and stocked shelves to ensure optimal product placement and visibility.
- Collaborated with team members to maintain store cleanliness and safety standards.
- Assisted in inventory management, tracking stock levels, and replenishing items as needed.
- Operated equipment such as pallet jacks and forklifts to move merchandise efficiently.
- Implemented best practices for stock rotation, improving product freshness and quality.
Factory Production Worker
PCNA
New Kensington, PA
10.2016 - 06.2018
- Operated machinery to assemble products efficiently and accurately.
- Conducted quality inspections to ensure adherence to production standards.
- Maintained clean and organized workstations to promote safety and efficiency.
- Collaborated with team members to meet daily production targets consistently.
- Used equipment properly to avoid workplace hazards or injuries.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Carefully packaged finished products and prepared for shipment.
- Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
Factory Supervisor
PCNA
New Kensington, PA
08.2014 - 10.2016
- Oversaw daily operations to ensure production targets were met efficiently.
- Implemented workflow improvements that enhanced team productivity and reduced downtime.
- Trained and mentored staff on safety protocols and operational best practices.
- Managed inventory levels, ensuring timely availability of materials for uninterrupted operations.
- Streamlined inventory management processes, reducing waste and improving cost-efficiency within the factory operations.
- Coordinated cross-functional teams for successful project execution, meeting budgetary constraints and time-sensitive goals.
Factory Production Worker
PCNA
New Kensington, PA
03.2005 - 08.2014
- Operated machinery to assemble products efficiently and maintain quality standards.
- Coordinated with team members to streamline production processes and reduce downtime.
- Monitored equipment performance, identifying issues and executing timely repairs.
- Trained new employees on safety protocols and operational procedures to ensure compliance.
- Assisted in inventory management, ensuring accurate stock levels for uninterrupted production flow.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
Education
High School Diploma -
Gateway Highschool
Monroeville, PA06-1998
Skills
Customer service
Team leadership
Decision-making
Problem-solving
Time management
Team motivation
Staff training and development
Staff supervision
Task delegation
Staff management
Workload management
Conflict resolution
Retail operations
Team building
Employee scheduling
Recruiting and interviewing
Retail operations management
Staff development
Orientation and training
Employee performance evaluations
Project management
Schedule oversight
Promotional planning
Adaptability and flexibility
Verbal and written communication
Scheduling and planning
Employee supervision
Coaching and mentoring
Inventory management
Reporting and documenting
Multitasking
Timeline
Assistant Manager
Whole Foods Market Inc
10.2023 - Current
Grocery Stocker
Whole Foods Market Inc
10.2021 - 10.2022
Overnight Supervisor
Whole Foods Market Inc
06.2019 - 10.2021
Overnight Stocker
Whole Foods Market Inc
06.2018 - 06.2019
Factory Production Worker
PCNA
10.2016 - 06.2018
Factory Supervisor
PCNA
08.2014 - 10.2016
Factory Production Worker
PCNA
03.2005 - 08.2014
High School Diploma -
Gateway Highschool