Mark DeLuca
Quincy,MA
Summary
Reliable Transportation Attendant known for high productivity and efficiency in task completion. Skilled in communication, teamwork, and problem-solving to ensure smooth operations and passenger satisfaction. Committed to maintaining punctuality and upholding safety standards in fast-paced environments.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and good interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
2015
2015
years of post-secondary education
Work History
Transportation Attendant
Wynn Resorts / Encore Boston Harbor Casino
Everett, MA
05.2019 - 10.2025
- Assisted guests with transportation needs throughout the resort property.
- Coordinated shuttle services to ensure timely guest arrivals and departures.
- Monitored vehicle maintenance and reported any issues to management.
Delivery Person
Sophia's Subs
Quincy, Massachusetts
10.2017 - 01.2019
- Delivered sandwiches and beverages to customers in a timely manner.
- Assisted in maintaining cleanliness and organization of delivery vehicles.
- Communicated effectively with kitchen staff to ensure accurate order fulfillment.
- Cleaned shop at end of night
Cashier
7-11 Convenience Store
Quincy, Massachusetts
06.2017 - 01.2018
- Processed customer transactions efficiently at high-volume convenience store.
- Maintained accurate cash register and balanced daily cash drawers.
- Provided exceptional customer service and resolved inquiries promptly.
- Greeted and thanked all customers
- Received and verified incoming store orders/deliveries
Cashier
Tedeschi Food Shops
Quincy, Massachusetts
10.2015 - 03.2017
- Processed customer transactions efficiently at high-volume convenience store.
- Maintained accurate cash register and balanced daily cash drawers.
- Provided exceptional customer service and resolved inquiries promptly.
- Stocked shelves and organized merchandise for optimal presentation.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Deli Slicer/Customer Service Cashier
Alfredo's
Quincy, Massachusetts
02.2015 - 06.2015
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and service-related issues.
- Maintained accurate cash drawer and balanced at end of shifts.
- Worked busy deli counter, sliced meats to customer specifications
- Packed meats with appealing presentation, ie: layering.
- Built up a group of regular lunch time clients
- Always greeted and thanked customers
Grill Cook
Granite Links Golf Club
Quincy, Massachusetts
07.2014 - 01.2015
- Prepared and seasoned various meats for grilling at a premier golf club/ tavern
- Operated grills and cooking equipment following safety and sanitation standards.
- Coordinated with kitchen staff to ensure timely food preparation and service.
- Plated food for daily customers as well as functions
- Worked kitchen area as needed, mopping floors, washing dishes, cleaning and setting up for next day
Education
North Quincy High School
Quincy, MASkills
- Problem solving
- Attention to detail
- Effective communication
- Team collaboration
- Time management
- Adaptability
- Flexible schedule
- Compliance with regulations
- Strong work ethic
Timeline
Transportation Attendant
Wynn Resorts / Encore Boston Harbor Casino
05.2019 - 10.2025
Delivery Person
Sophia's Subs
10.2017 - 01.2019
Cashier
7-11 Convenience Store
06.2017 - 01.2018
Cashier
Tedeschi Food Shops
10.2015 - 03.2017
Deli Slicer/Customer Service Cashier
Alfredo's
02.2015 - 06.2015
Grill Cook
Granite Links Golf Club
07.2014 - 01.2015
North Quincy High School