Sa'Mya Connell
Norcross,GA
Summary
Professional, experienced transportation worker prepared for this role. Proven track record in ensuring safe, timely, and efficient transport of passengers and goods. Strong focus on teamwork, adaptability, and achieving results. Skilled in route planning, customer service, and vehicle maintenance. Reliable, flexible, and highly collaborative.
Overview
7
7
years of professional experience
Work History
Transportation Attendant
USA Guided Tours
09.2024 - Current
- Assisted passengers with special needs, ensuring a comfortable and stress-free travel experience.
- Increased repeat business through exceptional customer service and positive interactions with passengers.
- Reduced customer complaints by promptly addressing concerns and providing appropriate solutions.
- Ensured timely arrivals and departures by strictly adhering to schedules and routes.
- Upheld company policies regarding passenger behavior to maintain a safe and enjoyable environment for all travelers.
Barista
STARBUCKS
11.2020 - 06.2024
- Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments
- Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers
- Packaging food and beverages for sale
- Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods
- Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils
- Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality
Childcare
HOUSE OF YISRAEL OF ATLANTA
03.2018 - 11.2023
- Maintain a safe play environment
- Observe and monitor children's play activities
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues
- Support children's emotional and social development, encouraging understanding of others and positive self-concepts
- Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention
- Fostered a sense of community within the childcare center through ongoing team-building exercises among staff members.
- Adapted childcare approach according to each child''s unique personality traits, ensuring personalized care.
Crew Member
Chipotle
01.2022 - 02.2023
- Welcome customers as they enter the establishment and guide them, if necessary, to where they should sit or stand to place an order
- Answer any questions customers may have about ingredients, portion sizes, and how the food is prepared
- Take customer orders, guiding them with selections and making recommendations if requested
- Promote restaurant products by offering to upgrade items or showcasing daily specials available
- Prepare and package food quickly and consistently according to company standards for presentation, cooking times, and assembly
- Strictly always adhere to current sanitation and food safety regulations
- Maintain a clean and orderly workstation that is clear of debris and discarded food, gloves, or other items
Education
Certificate - Child Care
CDAClass.org
New York08-2025
High School Diploma -
Georgia Cyber Academy
Atlanta, GA05-2023
Skills
- Strong work ethic
- Conflict de-escalation
- Clean driving record
- Security procedures
- Cash handling accuracy
Timeline
Transportation Attendant
USA Guided Tours
09.2024 - Current
Crew Member
Chipotle
01.2022 - 02.2023
Barista
STARBUCKS
11.2020 - 06.2024
Childcare
HOUSE OF YISRAEL OF ATLANTA
03.2018 - 11.2023
Certificate - Child Care
CDAClass.org
High School Diploma -
Georgia Cyber Academy
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