I have a small hobby farm
We raise cattle in a cow calf pair operation
I make all of our own feed cutting and making hay, planting crops for forage and hay
Mark Dueck
Twin Valley,MN
Summary
Dynamic professional with a proven track record at Trilogy Ag Group, excelling in client relationship building and CRM proficiency. Successfully negotiated contracts that enhanced product visibility and sales opportunities. Adept at competitor analysis, I consistently delivered tailored solutions that met client needs, driving significant business growth.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Product Support Sales Representative
Trilogy Ag Group
07.2024 - Current
- Coordinated with marketing teams on targeted campaigns aimed at increasing product visibility and sales opportunities.
- Developed customized solutions for clients, tailoring product offerings to meet their specific needs.
- Negotiated contracts and pricing structures, securing profitable deals for the company.
- Maintained detailed records of client interactions, updating CRM systems for accurate tracking of sales activities.
Talent Acquisition Specialist
Trilogy Ag Group
07.2024 - Current
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
Farm Manager
Rivers Edge Cattle
01.2023 - 06.2024
- Managed farm staff efficiently, providing training and guidance for optimal performance.
- Increased farm productivity by introducing modern farming practices and equipment upgrades.
- Oversaw the maintenance of farm machinery, resulting in reduced downtime due to repairs or malfunctions.
- Improved animal health through regular monitoring, vaccinations, and timely veterinary consultations.
- Raised corn, soybeans, alfalfa
- Operated all equipment included logistics
- Performed maintenance and repairs
Sales Associate
True North Equipment
07.2019 - 01.2023
- Built relationships with customers to encourage repeat business.
- Maintained a Customer portfolio, travelling to farms working as a trusted partner with each customers needs.
- Used CRM to document calls, texts, emails, and on farm visits
- Worked with parts, and service departments to give the customers the best buying expierence.
Owner/Operator
Northwest Heating and A/C LLC
11.2007 - 06.2023
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Managed a crew of employees.
- Managed margins, purchasing, and pricing.
Education
High School Diploma -
Red River High School
Grand Forks ND05-1996
Skills
- Client relationship building
- Hardware troubleshooting
- CRM proficiency
- Competitor analysis
Certification
Dale Carnegie
I have been through the Dale Carnegie program in Grand Forks ND, i worked on and learned new ways to communicate with people, it was designed around the sales program.
The courses also helped with working with fellow employees, customers, and personal relationships
Interests
Timeline
Product Support Sales Representative
Trilogy Ag Group
07.2024 - Current
Talent Acquisition Specialist
Trilogy Ag Group
07.2024 - Current
Farm Manager
Rivers Edge Cattle
01.2023 - 06.2024
Sales Associate
True North Equipment
07.2019 - 01.2023
Owner/Operator
Northwest Heating and A/C LLC
11.2007 - 06.2023
High School Diploma -
Red River High School