Mark Dumican
Clearwater,FL
Summary
Experienced Service Tech with 42 years of experience and extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Training and mentoring new technicians. Setting training schedules and hands on Training.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Automotive Service Technician MA-5
Carmax Autocare Center
07.2021 - Current
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge base testing
Automotive Service Technician / Tech Elite
Drive Time
03.2013 - 07.2021
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Coordinated with parts department to determine availability of necessary components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Established clear repair plans with line-item details of expected labor and parts costs.
- Maintained accurate records of time and materials required to perform repairs and service.
Automotive Service Technician /Shop Foreman
Suncoast Chrysler
11.2005 - 03.2013
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Maintained accurate records of time and materials required to perform repairs and service.
Education
Certificate of Completion - Automotive Technology
R.I. Trade Shoppes
Providence, RI09.1984
GED -
E.P. High School
E.P. Providence - R.I.05.1981
Skills
- Parts Replacement
- Customer Service
- Electrical Failure Repairs
- Preventive Maintenance
- Vehicle Inspection
- ASE Certification
- Electrical Understanding
- Troubleshooting Skills
- Heating and Air Conditioning
- Suspension Systems
- Preventive Maintenance Services
- Diagnostic Abilities
Certification
A.S.E. Master Technician over 35 years
Chrysler Master Technician 13 Years
CFC 12, HFC 134A and HFO 1234yf Certified
A.S.E. Parts specialist
A.S.E. Light /medium truck certified
Timeline
Automotive Service Technician MA-5
Carmax Autocare Center
07.2021 - Current
Automotive Service Technician / Tech Elite
Drive Time
03.2013 - 07.2021
Automotive Service Technician /Shop Foreman
Suncoast Chrysler
11.2005 - 03.2013
Certificate of Completion - Automotive Technology
R.I. Trade Shoppes
GED -
E.P. High School