Summary
Overview
Work History
Education
Skills
Timeline
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Mark Edward Jones

Cheyenne

Summary

I am a confident leader who is equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. I am passionate in developing my leadership skills to become successful in driving my team's sales behaviors to increase sales results. I am always ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience

Work History

Assistant Store Manager

Spectrum
04.2025 - Current
  • Assisting the Store Manager in essential store operations including CPE & Mobile Inventory Management as well Daily huddles with clear daily sales goals! Efficiently resolving customer complaints and escalations. Coaching Store Specialists on understanding the company's expectations of their essential role of a strong sales and retention environment by learning customers needs while utilizing the Spectrum Store Experience process while providing excellent customer service.

Store Specialist

Spectrum
07.2024 - 04.2025
  • Providing exceptional customer service while using the Spectrum Store Experience process with every customer every time to achieve personal sales goals and hit target expectations implemented by the company to become the top performer while Creating a positive lobby environment to create a positive customer in store experience.

Bartender

The Rib and Chop steakhouse
04.2022 - 06.2024
  • Taking care of all guest and server needs as well as training all new hires and acting floor supervisor whenever requested by management.

Bartender

Cheesecake Factory
Redondo Beach
03.2014 - 05.2017
  • Taking care of guests and all their needs, helping fellow team members whenever needed, as well as opening and closing duties. Cash and credit card handling.

Education

High school -

Hawthorne High school
Hawthorne, CA

Skills

  • Leadership development
  • Employee training
  • Team leadership
  • Customer service
  • Inventory management
  • Conflict resolution
  • Performance coaching
  • Daily operations
  • Sales strategy
  • Sales analysis

Timeline

Assistant Store Manager

Spectrum
04.2025 - Current

Store Specialist

Spectrum
07.2024 - 04.2025

Bartender

The Rib and Chop steakhouse
04.2022 - 06.2024

Bartender

Cheesecake Factory
03.2014 - 05.2017

High school -

Hawthorne High school