Mark Fenlason
Saginaw,MN
Summary
Dynamic business leader with a proven track record at Milk and Honey Courier, excelling in customer relations and operational efficiency. Successfully expanded market reach and enhanced profitability through strategic planning and relationship building. Skilled in preventive maintenance and equipment troubleshooting, driving significant cost savings and fostering client loyalty.
Overview
18
18
years of professional experience
Work History
Owner/Manager of Operations
Milk and Honey Courier
07.2007 - Current
- Oversaw daily operations, ensuring timely and efficient delivery services.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Maintained a fleet of vehicles averaging 400-500k miles per year
- Managed financial planning and budgeting, optimizing resource allocation for maximum efficiency.
- Built relationships with clients, fostering loyalty through exceptional customer service experiences.
Owner/Lead Installer
Christmas Decor of Duluth
08.2016 - Current
- Developed operational strategies to enhance efficiency and productivity across all business functions.
- Oversaw financial management, ensuring profitability through effective budgeting and cost control measures.
- Led marketing efforts, utilizing digital platforms to increase brand visibility and reach target audiences.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Expanded business into new markets.
Owner/Operations Manager
Mosquito Squad Of Northeast Minnesota
01.2012 - 10.2023
- Developed strategic business plans to enhance operational efficiency and market reach.
- Directed daily operations, ensuring optimal resource allocation and workflow management.
- Streamlined processes through the adoption of new technologies, increasing productivity across teams.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established foundational processes for business operations.
- Designed built and maintained pesticide mixing and disbursement systems.
- Maintained and restored mechanical systems of fleet after winter storage and or mechanical failure.
Education
No Degree - Home And Residential Wiring
Lake Superior College
Duluth, MNBachelor of University Studies - Emphasis in Business And Real Estate
North Dakota State University
Fargo, ND05-2004
Skills
- Customer relations
- Small business operations
- Relationship building
- Preventive Maintenance
- Equipment troubleshooting
- Inventory monitoring
- Vehicle maintenance
- Mechanical aptitude
- Building automation
Timeline
Owner/Lead Installer
Christmas Decor of Duluth
08.2016 - Current
Owner/Operations Manager
Mosquito Squad Of Northeast Minnesota
01.2012 - 10.2023
Owner/Manager of Operations
Milk and Honey Courier
07.2007 - Current
No Degree - Home And Residential Wiring
Lake Superior College
Bachelor of University Studies - Emphasis in Business And Real Estate
North Dakota State University
Similar Profiles
Britney FlemingBritney Fleming
Hospitality Concierge at milk + honeyHospitality Concierge at milk + honey
Anissa GillisAnissa Gillis
Shift Manager at Milk & Honey RestaurantShift Manager at Milk & Honey Restaurant
DOMINIQUE CUPPDOMINIQUE CUPP
Licensed Esthetician at Milk + HoneyLicensed Esthetician at Milk + Honey
Daphne BrettDaphne Brett
Pre-Registration at Essentia HealthPre-Registration at Essentia Health
Jamie WilhelmJamie Wilhelm
Material Handler at Cirrus AircraftMaterial Handler at Cirrus Aircraft