Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Fitzgerald

Jacksonville

Summary

Dynamic retail professional with a proven track record at Advance Auto Parts, excelling in customer service and inventory management. Skilled in merchandising strategies and parts installation, I foster teamwork and drive sales through effective communication and training initiatives. Committed to enhancing operational efficiency and customer satisfaction in fast-paced environments.

Overview

2025
2025
years of professional experience

Work History

Retail Parts Pro

Advance Auto Parts
06.2012 - 10.2024
  • Assisted customers in identifying and selecting automotive parts based on vehicle specifications.
  • Managed inventory levels, ensuring adequate stock of fast-moving parts and accessories.
  • Operated point-of-sale systems for efficient processing of customer transactions.
  • Collaborated with team members to maintain organized displays and promote product sales.
  • Trained new staff on store policies, procedures, and customer service standards.
  • Provided technical support to customers regarding installation and compatibility of parts.
  • Collaborated with team members to maintain a clean, organized, and visually appealing store environment.

General Manager

Dans Fan City
2004 - 2012
  • Oversaw daily operations to enhance customer satisfaction and service delivery.
  • Developed and implemented strategic plans to optimize store performance and profitability.
  • Led staff training programs, fostering a culture of continuous improvement and teamwork.
  • Managed inventory control processes, ensuring accurate stock levels and timely replenishment.

Education

St Augustine High School
Saint Augustine, FL

Skills

  • Merchandising strategies
  • Returns processing
  • Stock control
  • Ordering parts
  • Customer service
  • Verbal and written communication
  • Clean driving record
  • Parts installation

Timeline

Retail Parts Pro

Advance Auto Parts
06.2012 - 10.2024

General Manager

Dans Fan City
2004 - 2012

St Augustine High School

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