Adept System Analyst with a proven track record at the Social Security Administration Headquarters, enhancing system functionality and user experience through meticulous software testing and agile methodologies. Excelled in project documentation and collaboration, significantly improving project outcomes. Expertise in business process analysis and technical writing underpins a history of delivering reliable, user-centric solutions.
Overview
14
14
years of professional experience
Work History
System Analyst
Social Security Administration Headquarters
Woodlawn, MD
11.2010 - Current
Executed testing strategies to improve systems, databases, and processing techniques.
Worked closely with developers throughout the entire software development life cycle.
Revamped existing system to improve functionality or repurpose for new requirements.
Provided guidance on best practices for developing effective user interfaces that meet accessibility standards.
Developed, documented and revised system design procedures and quality standards.
Created and implemented test plans, scripts, and procedures for new system installations and upgrades.
Collaborated with developers, designers, business analysts, project managers, IT staff members to ensure successful implementation of projects.
Conducted testing of software and systems to ensure quality and reliability.
Collaborated closely with team members to achieve project objectives and meet deadlines.
IT Specialist (SYSANA) – Grade 13 at Social Security Administration HeadquartersIT Specialist (SYSANA) – Grade 13 at Social Security Administration Headquarters