Summary
Overview
Work History
Education
Skills
Timeline
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Mark Fost

Catonsville,MD

Summary

Adept System Analyst with a proven track record at the Social Security Administration Headquarters, enhancing system functionality and user experience through meticulous software testing and agile methodologies. Excelled in project documentation and collaboration, significantly improving project outcomes. Expertise in business process analysis and technical writing underpins a history of delivering reliable, user-centric solutions.

Overview

14
14
years of professional experience

Work History

System Analyst

Social Security Administration Headquarters
Woodlawn, MD
11.2010 - Current
  • Executed testing strategies to improve systems, databases, and processing techniques.
  • Worked closely with developers throughout the entire software development life cycle.
  • Revamped existing system to improve functionality or repurpose for new requirements.
  • Provided guidance on best practices for developing effective user interfaces that meet accessibility standards.
  • Developed, documented and revised system design procedures and quality standards.
  • Created and implemented test plans, scripts, and procedures for new system installations and upgrades.
  • Collaborated with developers, designers, business analysts, project managers, IT staff members to ensure successful implementation of projects.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Education

Bachelor of Science - Economics

Towson University
Baltimore, MD
08-2007

Associate of Science - Business Administration

The Community College of Baltimore County
Catonsville, MD
05-1992

Skills

  • Agile methodology
  • Software testing
  • Project documentation
  • Web services
  • Business process analysis
  • Requirements gathering
  • Technical writing
  • Functional specifications

Timeline

System Analyst

Social Security Administration Headquarters
11.2010 - Current

Bachelor of Science - Economics

Towson University

Associate of Science - Business Administration

The Community College of Baltimore County
Mark Fost