Mark Gallo
Pico Rivera,CA
Summary
Diligent Inside Sales Representative focused on building loyalty and long-term relationships with customers to consistently reach sales targets. Skilled in re-rent fulfillment, extensive knowledge of the rental industry,experience
Dispatching and delivered routing trained, communication skilled with outside haulers, maintain a professional environment with drivers. On call availability
Overview
23
23
years of professional experience
1986
1986
years of post-secondary education
Work History
Inside Sales Representative/Dispatcher Coordinator
PDQ Rentals
Santa Fe Springs, California
04.2016 - Current
- Re-rent experienced, Fulfill equipment orders with outside vendors
- Managed customer inquiries and provided product information to enhance satisfaction.
- Coordinated sales orders and ensured timely processing for client needs.
- Developed strong relationships with clients to promote repeat business opportunities.
- Dispatch and coordinate orders and ensured prompt on time deliveries, work closely with drivers with start times and dispatch routes.
- Educate customers about safe equipment use
- Assist outside sales representative with all inquires
- Provided customers with product information, pricing and availability.
Rental Coordinator/Parts Specialist
Collicutt Energy Services
Santa Fe Springs, California
01.2011 - 04.2017
- Coordinated rental agreements for equipment and services with clients.
- Managed inventory levels of rental equipment and supplies effectively.
- Scheduled maintenance and repairs for rental assets to ensure availability.
- Coordinate all deliveries with outside hauling vendors
- Kohler generator parts inside sales
- Fulfill email and walk in parts orders
- Insure timely parts shipping orders
- Maintain inventory spreadsheets
- Schedule reoccurring fuel deliveries with various vendors.
Rental Coordinator/Inside Sales Representative/Dispatch Supervisor
American Rentals
Bellflower, California
01.2003 - 01.2011
- Coordinated rental agreements and ensured compliance with company policies.
- Managed customer inquiries and provided accurate information about rental services.
- Assisted in inventory management and tracked rental equipment availability.
- Coordinate all deliveries to ensure prompt delivery service
- Assist outside sales representative to ensure customer satisfaction
- Work closely with drivers, managing all delivery and pick up routes.
Education
Schurr High School
Montebello, CASkills
- Customer relationship management
- Sales order processing
- Inventory management
- Product knowledge
- Dispatch coordination
- Extensive vendor contacts for re-rent
- Customer service
- Effective communication
- Time management
- Relationship building
- Cold calling
- Telephone sales
- Email and phone etiquette
- Data entry
- Spectacular Punctuality
- Scheduling deliveries
- Decision making
Affiliations
- Heavily involved with church organization
- Worship leader
- Volunteer for homeless ministries
Timeline
Inside Sales Representative/Dispatcher Coordinator
PDQ Rentals
04.2016 - Current
Rental Coordinator/Parts Specialist
Collicutt Energy Services
01.2011 - 04.2017
Rental Coordinator/Inside Sales Representative/Dispatch Supervisor
American Rentals
01.2003 - 01.2011
Schurr High School