Mark Grabowsky
Sarasota,FL
Summary
Resourceful professional in installation, maintenance, and repair with a knack for completing tasks efficiently and productively. Possess specialized skills in troubleshooting, preventive maintenance, and equipment safety protocols. Excels in time management, problem-solving, and teamwork to deliver high-quality workmanship on schedule.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Technician
HavenSmart
Sarasota, FL
01.2023 - Current
- Reviewed prints and scopes of work in order to efficiently complete jobs.
- Communicated with our staff, as well as customers, to ensure proper execution of work orders.
- Effectively lead jobs in pre-wire, trim, and final stages of homes.
- Worked closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Facilitated resolution of conflicts between team members when necessary.
- Created team objectives and roles with specific goals outlined for each individual.
Technician
Afpc
Green Bay, WI
06.2022 - 10.2022
Technician
Martin Systems
Green Bay, WI
12.2021 - 06.2022
- Installed wiring and panels and set configurations for security alarm systems, access control and CCTV systems.
- Conducted site surveys to determine locations of cameras and other equipment needed.
- Installed fire systems for commercial customers.
- Coordinated with team lead and managers regarding scheduling logistics and technical specifications of installations, installing many systems compliant with client orders.
Technician
Afpc
Green Bay , WI
08.2021 - 12.2021
- Installed, maintained, and repaired telecommunications systems.
- Ran wires between components and to outside cable systems.
- Maintained an inventory of spare parts and supplies used for installing and repairing customer telecom systems.
- Upgraded telecommunications equipment and software to improve system capabilities and performance.
- Completed day-to-day duties accurately and efficiently, with little to no need for assistance.
Technician
Bluesky Satellite
Green Bay , WI
02.2020 - 04.2021
- Performed troubleshooting and repairs on wiring blocks and cable TV devices.
- Provided technical support and guidance to clients in resolving their problems.
- Developed strategies for improving efficiency in completing repair jobs.
- Drove revenue by promoting products and services for sales conversions.
Skills
- Equipment installation
- Wiring and cabling
- Customer service
- Conflict resolution
- Effective communication
- Team leadership
- Time management
- Schematics interpretation
Certification
- Control4
- Lutron
Accomplishments
- Tech of the month 04/2023 at Havensmart
- Recognition for customer service in documented reviews at Bluesky Satellite
- In-home sales bonus goals reached and exceeded regularly at Bluesky Satellite
Timeline
Lead Technician
HavenSmart
01.2023 - Current
Technician
Afpc
06.2022 - 10.2022
Technician
Martin Systems
12.2021 - 06.2022
Technician
Afpc
08.2021 - 12.2021
Technician
Bluesky Satellite
02.2020 - 04.2021