Mark Grimm
Mesa,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Main goal to complete tasks safely and efficiently with attention to detail.
Overview
13
13
years of professional experience
Work History
TSO- Transportation Security Officer
Department Of Homeland Security, TSA
05.2023 - Current
- Conducted regular patrols of key areas to spot and control security concerns.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Performed pat-downs to look for unauthorized materials and weapons.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
Logistics Specialist
USN Logistics
11.2015 - 05.2023
- Coordinated incoming and outgoing shipments to maintain schedules.
- Worked with customers to integrate processes and correct issues.
- Issued timely and accurate responses to both internal and external inquiries.
- Provided customers with status updates for tracked packages.
- Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Built long-term relationships due to prompt and courteous service.
Driver
Edis Transportation
06.2010 - 11.2015
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Obtained signatures from customers upon delivery of goods.
Education
Associate of Arts - Transportation And Materials Moving
Diesel Driving School
Sun Prairie, WI08.1991
High School Diploma -
Lakeside Lutheran High School
Lake Mills, WI06.1987
Skills
- Security Station Experience
- Behavioral Observations
- Hazardous Items Knowledge
- Baggage Inspections
- Procedure Implementation
- Threat Management
- Customer Relations Skills
- Customer Relations
Timeline
TSO- Transportation Security Officer
Department Of Homeland Security, TSA
05.2023 - Current
Logistics Specialist
USN Logistics
11.2015 - 05.2023
Driver
Edis Transportation
06.2010 - 11.2015
Associate of Arts - Transportation And Materials Moving
Diesel Driving School
High School Diploma -
Lakeside Lutheran High School