Mark Gutierrez
La Puente,CA
Summary
Customer-oriented store manager offering 30 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
29
29
years of professional experience
2008
2008
years of post-secondary education
Work History
Store Manager
Big brand tire and service
Norwalk, California
03.2024 - Current
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised team members on customer service best practices.
- Oversaw inventory management, including ordering and stock maintenance.
Store Manager
Pepboys Parts And Auto
Whittier, California
12.2021 - 03.2022
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised team members on customer service best practices.
- Oversaw inventory management, including ordering and stock maintenance.
Store Manager
Mountain View Goodyear
Duarte, California
12.2019 - 03.2021
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised team members on customer service best practices.
- Oversaw inventory management, including ordering and stock maintenance.
Store Manager
Discount Tire And Auto Service
Pasadena, California
12.2008 - 02.2019
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised team members on customer service best practices.
- Oversaw inventory management, including ordering and stock maintenance.
Store Manager Wholesale tire Manager
Firestone Complete Auto Care, BRO
Anaheim, California
12.1996 - 06.2008
- Managed daily operations and staff in fast-paced auto care environment.
- Oversaw inventory management and ensured product availability for customers.
- Trained and developed team members to enhance service quality and efficiency.
- Was also in charge of Los Angeles and Orange county wholesale tire program training assistant store managers
Education
General Education Diploma
Whittier, CASkills
- Inventory management
- Employee training
- Visual merchandising
- Customer service
- Sales
Timeline
Store Manager
Big brand tire and service
03.2024 - Current
Store Manager
Pepboys Parts And Auto
12.2021 - 03.2022
Store Manager
Mountain View Goodyear
12.2019 - 03.2021
Store Manager
Discount Tire And Auto Service
12.2008 - 02.2019
Store Manager Wholesale tire Manager
Firestone Complete Auto Care, BRO
12.1996 - 06.2008
General Education Diploma