Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MARK HARRIS

Tucson,AZ

Summary

Dedicated Sales Associate and Property Manager with more than 30 years in retail and customer service. Possessing second-to-none commitment to customer service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Property Manager

3D Brokerage
Tucson, AZ
08.2020 - Current
  • On-site Property Manager responsible for upkeep of Apartment complex with 24 units.
  • Assess rental applications, conduct background checks, and approve or deny prospective tenants based on established criteria.
  • Conduct periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Process evictions when necessary in accordance with state laws and procedures.
  • Issue non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Ensure that all rent payments are collected on time by following up with delinquent tenants.
  • Meet with prospective tenants to show properties and assess applications or sign leases.
  • Advise owners on potential improvements or investments that could increase the value of their properties.
  • Complete lease applications and verifications, notifying prospects of results.
  • Perform post move-out inspection of units to determine necessary repairs.
  • Perform necessary repairs and maintenance to Apartments.
  • Handle resident complaints and expedite maintenance requests.

Sales Associate

Ace Hardware
Tucson, AZ
05.2020 - Current
  • Develop trusting relationships with customers by making personal connections.
  • Restock shelves as needed to ensure sufficient inventory levels.
  • Build and maintain relationships with peers and upper management to drive team success.
  • Maintain up-to-date knowledge of store merchandise and policies.
  • Greet customers and provide exceptional customer service.
  • Engage customers in friendly, professional dialogue to determine needs.
  • Help customers find specific products, answer questions, and offer product advice.
  • Make decisions and resolve issues using critical thinking and analytical skills.

Bartender

Wild West Promotions
Tucson, AZ
04.2019 - 08.2021
  • Bartended Special events and Private parties while always maintaining a professional attitude and friendly demeanor while promoting a safe environment.
  • Performed opening and closing duties including restocking supplies.
  • Greeted customers and provided excellent customer service.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Processed payments accurately and efficiently with POS system.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Checked identification cards for proof of age prior to serving alcohol beverages.

Education

Associate of Arts Design And Drafting -

ITT TECHNICAL INSTITUTE
01.2014

Associate of Applied Science Veterinary Technology -

PIMA MEDICAL INSTITUTE
01.2011

CDL Commercial Diving -

DIVERS INSTITUTE OF TECHNOLOGY
03.2001

Skills

  • Sales expertise
  • Problem-solving skills
  • Communication skills
  • Multi-tasking strength
  • Excellent people skills
  • Property Management
  • Valid Arizona Driver's License
  • Customer Service-Focused
  • Adaptable

Certification

Commercial Diving License

Timeline

Property Manager

3D Brokerage
08.2020 - Current

Sales Associate

Ace Hardware
05.2020 - Current

Bartender

Wild West Promotions
04.2019 - 08.2021

Associate of Arts Design And Drafting -

ITT TECHNICAL INSTITUTE

Associate of Applied Science Veterinary Technology -

PIMA MEDICAL INSTITUTE

CDL Commercial Diving -

DIVERS INSTITUTE OF TECHNOLOGY

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