Summary
Overview
Work History
Education
Skills
Timeline
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Mark Harris

Estero,FL

Summary

Resourceful Member Specialist known for high productivity and efficient task completion. Skilled in customer service, conflict resolution, and member engagement strategies. Excel in communication, teamwork, and adaptability, ensuring optimal member experiences and satisfaction.

Overview

1
1
year of professional experience

Work History

Member Specialist

YouFitGyms
Boca Raton , FL
02.2024 - 06.2024
  • Assisted members with account inquiries via phone or email correspondence.
  • Monitored membership trends in order to identify areas for improvement or expansion.
  • Initiated follow-up calls with members to ensure satisfaction with services rendered.
  • Assisted with training new staff members on procedures related to member services.
  • Attended staff meetings to discuss new initiatives or updates on existing projects.
  • Tracked inventory levels of supplies needed for daily operations.

Sales Associate

Pinch A Penny Pool Patio Spa
Coconut Creek, FL
05.2023 - 08.2023
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Upsold additional items based on customer interests and needs.

Education

High School Diploma -

Monarch High School
Coconut Creek, FL
06-2024

Skills

  • Strong interpersonal skills
  • Member retention
  • Customer Support
  • Issue Resolution
  • Product Sales
  • Account Management

Timeline

Member Specialist

YouFitGyms
02.2024 - 06.2024

Sales Associate

Pinch A Penny Pool Patio Spa
05.2023 - 08.2023

High School Diploma -

Monarch High School

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Mark Harris