Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

MARK HENDERSON

Boiling Springs,SC

Summary

Dynamic professional with a proven track record at Ferguson Enterprises LLC, excelling in customer relations and team leadership. Skilled in developing strategic account plans and enhancing client satisfaction through personalized service. Adept at inventory management and problem-solving, driving growth and fostering long-term partnerships. Committed to delivering exceptional results in fast-paced environments.

Overview

37
37
years of professional experience

Work History

Assistant Manager

HAJOCA CORPORATION
12.2018 - Current
  • Supported daily operations by assisting in team coordination and scheduling tasks.
  • Assisted in training new employees on operational procedures and company policies.
  • Contributed to inventory management by tracking stock levels and placing orders as needed.
  • Responded to customer inquiries, providing information on products and services effectively.

Account Manager

Ferguson Enterprises LLC
12.1988 - 12.2018
  • Cultivated strong client relationships through regular communication and personalized service strategies.
  • Led cross-functional teams in delivering comprehensive solutions for client accounts, enhancing overall satisfaction.
  • Developed account plans that aligned with client goals, driving strategic initiatives and long-term partnerships.
  • Analyzed market trends to identify growth opportunities, resulting in tailored proposals for clients.

Education

Business Administration

BARTON COLLEGE
Wilson, NC
05-1988

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Inventory management
  • Vendor relationship management
  • Sales forecasting
  • Budget assistance
  • Recruitment and hiring
  • Coaching and mentoring
  • Employee supervision

Accomplishments

PRESIDENTS CLUB FOR FERGUSON IN 1994. TOP 25 SALESMAN IN THE COUNTRY.


Timeline

Assistant Manager

HAJOCA CORPORATION
12.2018 - Current

Account Manager

Ferguson Enterprises LLC
12.1988 - 12.2018

Business Administration

BARTON COLLEGE

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