Mark Herman
Missouri Valley,IA
Summary
Account Manager at Allied Oil with expertise in contract negotiation and customer relationship management. Managed multiple accounts, improving customer satisfaction through customized solutions and consistent business reviews. Demonstrated strong communication skills, promoting a culture of dedication and commitment. Focused on regulatory compliance and maximizing profitability.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Account Manager
Allied oil a Reladyne Company
Omaha, NE
06.2000 - Current
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Ensured compliance with industry regulations when dealing with clients.
- Utilized problem-solving skills when dealing with difficult customers.
- Managed multiple accounts simultaneously while meeting deadlines.
- Negotiated contracts with clients to maximize profitability.
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Provided training and guidance to new Account Managers.
- Addressed customer questions and concerns regarding products and services.
- Conducted regular business reviews with clients to understand their needs and align products and services accordingly.
Assistant High School Coach
Missouri Valley High School
Missouri Valley, IA
08.2021 - 11.2023
- Attended weekly coaching staff meetings to review team strategy plans.
- Communicated with players, parents, administration, faculty, and other coaches.
- Motivated players to develop strong work ethics through examples of dedication and commitment.
Education
Associate of Science - Business Education
Iowa Lakes Community College
Estherville, IA04-1996
Skills
- Regulatory compliance
- Contract negotiation
- Customer relationship management
- Account management
- Business reviews
- Sales
- Territory sales experience
- Customer relationship management (CRM)
- Networking skills
- Customer satisfaction
- Product training
Affiliations
- Hunting, Outdoors
- Golf
- Cooking/grilling
- Family
Accomplishments
- 2006 Shell RTTC winner
- My territory sales approximately $3.1 million for 2025
- Top Seller of Industrial Lubricants for Allied Oil
Languages
English
Professional
Certification
- Oil Workshops
- Oil Analysis
- Filtration and services
Timeline
Assistant High School Coach
Missouri Valley High School
08.2021 - 11.2023
Account Manager
Allied oil a Reladyne Company
06.2000 - Current
Associate of Science - Business Education
Iowa Lakes Community College