Mark Herrin

Martinsburg, ,WV

Summary

Dynamic Medical Practice Manager with a proven track record at the Neurology Center of Excellence, excelling in regulatory compliance and financial reporting. Enhanced operational efficiency through strategic process optimization and effective team management, fostering a culture of continuous improvement and staff development. Committed to delivering exceptional patient service and engagement.

Overview

years of professional experience

Work History

Medical Practice Manager

Neurology Center of Excellence

08.2019 - Current

Assisted with regulatory issues such as compliance.
Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Supervised team of 4 office personnel.
Developed close working relationships with front office and back office staff.
Oversaw accounting, budgeting, and financial reporting.
Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Ordered all office supplies and kept check on inventory levels.

Education

Registered Medical Assistant Program - Medical Office Assistant

Valley College

Martinsburg, WV

05-2013

Associate of Science - Dental Hygeine

Grayson County Community College

Denison, TX

05-1989

Skills

Team leadership
Efficiency enhancement
Medical records organization
Team leadership
Skilled in resolving conflicts
Strong verbal and non-verbal communication

Analytical problem solving
Inventory control
Healthcare compliance management
Strategic planning proficiency
Continuous improvement strategies
Understanding of HIPAA regulations

Timeline