MARK HILL
Tyrone,GA
Summary
Results-oriented team leader with a strong background in customer service and construction management. Specializes in training staff and managing operations to enhance guest experiences and uphold service quality. Proven ability to develop tailored strategies that drive team performance and foster collaboration. Committed to continuous improvement and building long-term customer loyalty in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
SERVER
HANNA BROTHERS CAFE
Tyrone, GA
07.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Managed food and drink orders to ensure timely delivery and enhance guest satisfaction.
- Collaborated with kitchen staff to uphold quality and presentation standards, contributing to positive dining experiences.
- Trained new servers on menu items and service protocols to improve service consistency and team performance.
- Maintained cleanliness of dining area to enhance guest experience.
CONSTRUCTION INTERN
Southeast Electrical
College Park, Georgia
06.2025 - 01.2026
- Designed custom home renovation plans aligning with client specifications to enhance project outcomes.
- Collaborated with contractors to meet project timelines and uphold quality standards, ensuring successful project completion.
- Installed drywall, framing, insulation, cabinetry, countertops, and trim in residential spaces to create functional interiors.
- Installed fixtures, cabinets, and flooring, contributing to overall project aesthetics and functionality.
- Resolved on-site issues promptly to maintain workflow efficiency during projects.
CREW MEMBER
360 Photo Glam
Tyrone, GA
08.2024 - 07.2025
- Delivered exceptional customer service, positively impacting guest satisfaction.
- Set up and managed photo stations for events, ensuring seamless operation.
- Collaborated with team members to maintain cleanliness and organization of workspace, supporting efficient event execution.
- Operated photography equipment effectively during various events.
COACH/LEAD MENTOR
Ibeatallinc.
Tyrone, Georgia
06.2023 - 07.2025
- Conducted regular practice sessions, fostering teamwork and enhancing communication among players.
- Analyzed athletes' strengths and weaknesses to tailor coaching strategies effectively.
- Developed individualized training plans for athletes to enhance performance and skills.
- Provided feedback and guidance on technique during training sessions, supporting athletes' continuous improvement.
- Collaborated with staff to organize competitions and events, promoting skill development and engagement.
TEAM LEADER
Chipotle
Peachtree City, Georgia
12.2024 - 06.2025
- Led team in daily operations, achieving consistent service quality and customer satisfaction.
- Trained new staff on food preparation and customer service standards, enhancing team readiness.
- Fostered positive work environment through team-building activities, improving team morale.
- Enforced health and safety regulations to promote workplace compliance.
- Managed inventory levels to support efficient kitchen operations.
Education
ASSOCIATE - CONSTRUCTION MANAGEMENT
Atlanta Technical College
Atlanta, GA05-2027
High School Diploma -
SANDY CREEK HIGH SCHOOL
360 Jenkins Rd, Tyrone, GA 3029005-2025
Skills
- Beverage service
- Customer service
- Event operations
- Inventory management
- Safety compliance
- Time management
- Team collaboration
- Problem solving
- Coaching and mentorship
- Professional appearance
- Blueprint reading
Relevant Experience
- Customer service excellence
- Team leadership
- Construction skills
- Project coordination
- Communication skills
Additional Awards
Employee of the Month, Hanna Brothers, 01/11/2025 - CURRENT
Certification
PATH TO PRO/ HOME DEPOT - PAINT, DRYWALL, BASIC SKILLS
Timeline
SERVER
HANNA BROTHERS CAFE
07.2025 - Current
CONSTRUCTION INTERN
Southeast Electrical
06.2025 - 01.2026
TEAM LEADER
Chipotle
12.2024 - 06.2025
CREW MEMBER
360 Photo Glam
08.2024 - 07.2025
COACH/LEAD MENTOR
Ibeatallinc.
06.2023 - 07.2025
ASSOCIATE - CONSTRUCTION MANAGEMENT
Atlanta Technical College
High School Diploma -
SANDY CREEK HIGH SCHOOL