Mark Hughes
Spanaway,United States
Summary
Dedicated Army veteran with proven Army leadership and discipline seeking a corrections officer position. Possesses strong communication and problem solving skills. Trained in crisis management and conflict resolution, with a commitment to upholding rules.
Overview
20
20
years of professional experience
Work History
Medical Support Assistant
Defense Health Agency
Tacoma, WA
08.2022 - 12.2023
- Performed clerical tasks such as answering phones, filing records, scheduling tests and preparing charts.
- Provided assistance to physicians during examinations by retrieving medical supplies and instruments.
- Scheduled surgeries and procedures according to departmental policies and procedures.
- Updated patient demographic information in the EHR system upon verification of accuracy.
- Verified insurance coverage for treatments prior to appointment confirmation or procedure scheduling.
- Prepared referral letters for specialist consultations following established protocols.
Medical Support Assistant
Department of Veterans Affairs
Tacoma, WA
01.2014 - 08.2022
- Greeted patients and visitors, verified patient information and scheduled appointments.
- Performed clerical tasks such as answering phones, filing records, scheduling tests and preparing charts.
- Scheduled surgeries and procedures according to departmental policies and procedures.
- Updated patient demographic information in the EHR system upon verification of accuracy.
- Prepared referral letters for specialist consultations following established protocols.
- Verified insurance coverage for treatments prior to appointment confirmation or procedure scheduling.
- Processed incoming lab results into patient's electronic health record system for physician review.
Motor Transportation Operator
United States Army
Tacoma, WA
02.2004 - 02.2013
- Provided tactical and technical guidance to Platoon personnel.
- Organized, supervised and coordinated platoon training activities.
- Conducted performance counseling of subordinates in the platoon.
- Maintained unit discipline by enforcing standards of conduct and military regulations.
- Managed administrative duties such as tracking attendance records for drills, evaluations and other events.
- Ensured compliance with orders from higher headquarters.
- Compiled monthly reports on personnel actions such as awards, promotions and disciplinary actions taken within the platoon.
- Developed emergency plans to respond to natural disasters or hostile attacks.
- Inspected equipment prior to use in order to ensure proper functioning condition.
- Assisted in developing operational strategies for combat missions.
- Led pre-combat checks before deployment into hostile environments.
- Supervised, trained, cross-trained and mentored personnel assigned in various occupational specialties.
Education
Associate of Arts -
Pierce College
Puyallup, WA06-2024
Skills
- Organizational Skills
- Supervision and Leadership
- Incident Reports
- Safety and Security Procedures
- Security Team Leadership
- Report Writing
- Schedule Management
- Training Oversight
- General Security
Accomplishments
- Completed the Corrections Protection Officers Program at Pierce College June 2013
- United Nations Honor Guard
- Afghanistan Campaign Medal 2007-2007
- Iraqi Campaign Medal 2009-2010
- Army Service Medal
Timeline
Medical Support Assistant
Defense Health Agency
08.2022 - 12.2023
Medical Support Assistant
Department of Veterans Affairs
01.2014 - 08.2022
Motor Transportation Operator
United States Army
02.2004 - 02.2013
Associate of Arts -
Pierce College