Mark Jacinto
CORPUSCHRISTI,TX
Summary
Experienced inside sales representative and dispatcher with a strong background in customer service, scheduling, and accurate order processing. Known for clear communication, attention to detail, and resolving customer issues efficiently.
Overview
12
12
years of professional experience
Work History
Inside Sales Representative & Dispatcher
Able Tool and Rental
Portland, TX
09.2018 - Current
- Managed inbound sales inquiries and matched customers with appropriate tool and equipment rentals.
- Prepared accurate quotes, reservations, and order details for walk-in and phone customers.
- Coordinated rental availability with counter staff and yard operations to support timely fulfillment.
- Resolved pricing, billing, and equipment questions while preserving strong customer relationships.
- Processed contracts, invoices, and return documentation with attention to accuracy and compliance.
- Recommended product alternatives and rental solutions based on job requirements and inventory status.
- Answered customers' questions regarding products, prices, and availability.
- Managed friendly and professional customer interactions.
Dispatch Coordinator
Temco Services
Corpus Christi, TX
06.2014 - 09.2018
- Coordinated daily dispatch schedules to align drivers, routes, and service priorities.
- Monitored delivery updates and resolved delays through prompt communication with field teams.
- Verified order details and documentation to support on-time dispatch processing.
- Improved customer satisfaction with timely and accurate dispatching of service requests.
Education
High School Diploma -
Mary Carroll High School
CorpSkills
- Product knowledge
- Customer service
- Cheerful and energetic
- Relationship development
- Adept multi-tasker
- Exceptional customer service
- Attention to detail
Timeline
Inside Sales Representative & Dispatcher
Able Tool and Rental
09.2018 - Current
Dispatch Coordinator
Temco Services
06.2014 - 09.2018
High School Diploma -
Mary Carroll High School