Debra Johnson

• Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
• Answered telephone calls to offer office information, answer questions, and direct calls to patients and staff
• Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
• Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
• Maintained patient confidentiality in line with HIPAA regulations.

Accomplished successful renewal of expiring licenses through meticulous preparation, submission, and follow-up of relevant documentation.

• Provided exceptional customer service to applicants, addressing inquiries with accurate information and timely responses.
• Enhanced cross-functional collaboration between departments through effective communication and coordination of licensing activities.