Mark Kettig
Sunharbor Seafood and Grill
Manahawkin,NJ
5
years of professional experience
Dedicated worker with years of customer service experience proving beneficial in the development of strong communication skills. Experience with communicating with wide varieties of people with varying backgrounds. Proven track record of being a successful student while balancing work and extracurriculars.
Work History
Restaurant Waiter
3 Years 5 Months- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed table assignments efficiently, optimizing workflow during peak hours.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery.
- Trained new team members on restaurant procedures and service standards.
- Resolved customer complaints swiftly, maintaining positive dining atmosphere and loyalty.
Basketball Coach
2 Years 2 Months- Worked with the youth to help foster good habits and physical endurance on the basketball court.
- Helped motivate the youth to be excited to exercise.
- Organized and taught large groups of up to 100 children at a time.
Snow Cone Maker
1 Year 2 Months- Operated snow cone machines efficiently during peak hours to ensure customer satisfaction.
- Prepared and mixed flavored syrups according to established recipes for consistent quality.
- Managed inventory of supplies, ensuring all ingredients were stocked and fresh daily.
Education
Bachelor of Science - Political Science
- Dean's List
- Merrit Scholarship Recipient
- 3.66 GPA
- Ski and Snowboard Club Member
- Stockton Intramural Sports Member
High School Diploma
- Honor Roll
- National Honor Society Member
- Student Television Network Honor Society Member
Skills
Customer service
Stress management
Time management
Composure
Conflict management
Quality control
Teamwork
Memorization
Timeline
Restaurant Waiter
Sunharbor Seafood and Grill
05.2023 - CurrentRead More
Basketball Coach
Southern Regional High School
06.2021 - 08.2023Read More
Snow Cone Maker
Pelicans Snowballs
06.2021 - 08.2022Read More
Stockton University
Bachelor of Science from Political Science
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Southern Regional Highschool
High School Diploma
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